HP Prime Soft Resetting itself

[CT82716]

Hi! so i think i have a problem.

I installed some programs and applications, so far so good. but if I leave the calculator off for a few days, the calculator has nothing installed when it starts up!
the calculator has the basic programs and the system settings too, but no trace of the applications that i installed on my own. Is it intentional or is it a mistake?

Thank you in advance

[slysalamander]

Hello
Its been almost a year since you posted this.
I hope you can read my reply...

I'm having this problem too, no idea what to do about it.
How did you fixed it?
I was thinking about changing the calc for a new one with the warranty.
But i am not sure what to do...

[CT82716]

(05-07-2024 11:18 PM)slysalamander Wrote:  Hello
Its been almost a year since you posted this.
I hope you can read my reply...

I'm having this problem too, no idea what to do about it.
How did you fixed it?
I was thinking about changing the calc for a new one with the warranty.
But i am not sure what to do...

i didn't fixed it. sorry

[HPCarnace]

(05-08-2024 05:48 AM)CT82716 Wrote:  

(05-07-2024 11:18 PM)slysalamander Wrote:  Hello
Its been almost a year since you posted this.
I hope you can read my reply...

I'm having this problem too, no idea what to do about it.
How did you fixed it?
I was thinking about changing the calc for a new one with the warranty.
But i am not sure what to do...

i didn't fixed it. sorry

Did you try updating the operating system? What hardware version do you have (do you have revision D hardware)? What applications did you have installed?

[CT82716]

(05-10-2024 12:22 PM)HPCarnace Wrote:  Did you try updating the operating system? What hardware version do you have (do you have revision D hardware)? What applications did you have installed?

i was on the latest firmware, rev D. I installed some Fourier analysis tool, but doesn't matter as it happens with all apps. after 2 o 3 days of inactivity, the calculator sort of reset itself.