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HP Prime dead !
04-27-2017, 10:00 PM
Post: #1
HP Prime dead !
I wanted to charge my HP Prime. I took my phone charger and though it would work like last time. But the HP Prime's screen started to turn blue and then my calculator was dead. It tried On+Symb, Pin Hole+Symb, O+F+C+Pin+On, I removed the battery multiple times... But the calculator doesn't turn on.
Does anyone knows what happened ?
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04-28-2017, 11:07 AM
Post: #2
RE: HP Prime dead !
Are you saying you did not use the official charging cable that came with your calculator?

Graph 3D | QPI | SolveSys
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04-28-2017, 02:43 PM
Post: #3
RE: HP Prime dead !
That's bad !
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04-28-2017, 03:51 PM
Post: #4
RE: HP Prime dead !
(04-28-2017 11:07 AM)Han Wrote:  Are you saying you did not use the official charging cable that came with your calculator?
Yes I didn't use it. Is it a problem ?
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04-28-2017, 04:57 PM
Post: #5
RE: HP Prime dead !
No, unless that charger fries everything that it is connected with (doubtful).

With the battery removed, can you plug in the cable? Does anything happen?

TW

Although I work for the HP calculator group, the views and opinions I post here are my own.
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04-30-2017, 10:19 PM
Post: #6
RE: HP Prime dead !
I charged my phone with this charger, and my phone hasn't fried.
I removed the battery and I plugged the cable. There is a white flash but nothing more.
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05-01-2017, 10:02 PM
Post: #7
RE: HP Prime dead !
With the battery out, hold down the SYMB key and while the SYMB key is connected, plug the cable in. Do you see anything different?

If you don't see a "Recovery" message, you'll need to contact support I think.

TW

Although I work for the HP calculator group, the views and opinions I post here are my own.
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05-01-2017, 10:13 PM
Post: #8
RE: HP Prime dead !
Well, I tried it, no message appeared. I guess it's officially dead now Sad
I will contact the support but I need a new one really quickly. I guess I will just buy another one.
Thanks for you help !
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