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HP Prime dead ! - Printable Version

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HP Prime dead ! - Talesseed - 04-27-2017 10:00 PM

I wanted to charge my HP Prime. I took my phone charger and though it would work like last time. But the HP Prime's screen started to turn blue and then my calculator was dead. It tried On+Symb, Pin Hole+Symb, O+F+C+Pin+On, I removed the battery multiple times... But the calculator doesn't turn on.
Does anyone knows what happened ?


RE: HP Prime dead ! - Han - 04-28-2017 11:07 AM

Are you saying you did not use the official charging cable that came with your calculator?


RE: HP Prime dead ! - Aries - 04-28-2017 02:43 PM

That's bad !


RE: HP Prime dead ! - Talesseed - 04-28-2017 03:51 PM

(04-28-2017 11:07 AM)Han Wrote:  Are you saying you did not use the official charging cable that came with your calculator?
Yes I didn't use it. Is it a problem ?


RE: HP Prime dead ! - Tim Wessman - 04-28-2017 04:57 PM

No, unless that charger fries everything that it is connected with (doubtful).

With the battery removed, can you plug in the cable? Does anything happen?


RE: HP Prime dead ! - Talesseed - 04-30-2017 10:19 PM

I charged my phone with this charger, and my phone hasn't fried.
I removed the battery and I plugged the cable. There is a white flash but nothing more.


RE: HP Prime dead ! - Tim Wessman - 05-01-2017 10:02 PM

With the battery out, hold down the SYMB key and while the SYMB key is connected, plug the cable in. Do you see anything different?

If you don't see a "Recovery" message, you'll need to contact support I think.


RE: HP Prime dead ! - Talesseed - 05-01-2017 10:13 PM

Well, I tried it, no message appeared. I guess it's officially dead now Sad
I will contact the support but I need a new one really quickly. I guess I will just buy another one.
Thanks for you help !