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Button failure on HP Prime
01-15-2016, 08:32 PM
Post: #1
Button failure on HP Prime
I have the same problems with my HP Prime like this guy on pictures I added, and I don't know what to do!
   
   
   
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01-15-2016, 08:58 PM
Post: #2
RE: Button failure on HP Prime
(01-15-2016 08:32 PM)milena Wrote:  I have the same problems with my HP Prime like this guy on pictures I added, and I don't know what to do!

Does your keys have the same exact pattern as that person? Or is it different?

Are you still under warranty? If so, contact support. If anything doesn't work out with that, please send me an email (calchelp at hp.com).

TW

Although I work for the HP calculator group, the views and opinions I post here are my own.
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01-17-2016, 02:27 PM
Post: #3
RE: Button failure on HP Prime
My keys doesn't have the same pattern at all. Except this keys, on my calculator also doesn't work Shift button, but some of this keys works.
The problem is that I couldn't buy HP Prime in my country, so I bought it abroad. But I will contact local support, and will see what they will say to me.

Thank you very much!
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