HP Prime Firmware Update Problem

[Tim Wessman]

I did see one other person about 8 months back or so that reported a similar thing. They resolved it by re-doing the flashing process. The idea was that something happened in the middle and the flash did not completely properly.

You can place your calculator into the update mode directly by holding down the SYMB button, and while continuing to hold it down, press the reset button in the back with a pin. Once you see the "recovery mode" screen, connect it to the computer with the connectivity kit and start the connkit. You should see a brief message asking if you want to update.