Trouble updating Prime firmware

[John Colvin]

(05-01-2016 02:27 PM)informach Wrote:  Hi!, John Colvin:

The solution, you have it reflected, in the link, what I wrote, in a previous post. Today most USB3 devices, are using, the port, as standard, as it provides greater performance in communications, by this way. However, if you buy a USB2 high-speed cable, you'll get close, if you have only USB2. Look at the picture attached, to the application.

Kind Regards.
informach.

The USB3.0 connectivity problem has nothing to do with the cable. It is either the Prime firmware or the CK USB driver since I get an 'unrecognized device' message when the CK tries to connect to the Prime. The HP fix you showed in your thumbnail picture is of no help because the device does not even show up on the list. I just purchased a cheap USB2.0 hub from Amazon that will work until this issue gets fixed.