Notes crashes the Prime

[bobkrohn]

Called HP Customer Support and had fast and great service.
The guy on the phone took me through all the steps for resetting which I'd already done.

Then we got down to the Factory Reset process.
He sent an email with Username/Password and link to download the Utility program that resets the Firmware. (don't know why the Username/Password is needed)
Using the Connectivity Kit I then reloaded the latest Firmware.

Unfortunately, my crash problem still persists.

I asked about possibility of a defective calculator. He said before doing that he may want to get a copy of the program to test.
Also said he'd never heard of anyone Reading/Writing to Notes as a data transfer technique. So I guess I really am on the leading edge.

So it goes on.

Again, I was very pleased with the help I got from HP.