New firmware 2.1.14596 (2021-10-01)

[BruceH]

(10-03-2021 08:18 PM)toml_12953 Wrote:  

(10-03-2021 07:43 PM)metawops Wrote:  A USB-2 hub

The USB-2 hub is vital - the upgrade would not work at all when directly connected to a USB3 port or a USB3 hub. This is a known bug.

Notice it says some USB 3 ports, not all. This bug was fixed in version 1.2 and we're up to 2.1 now so it shouldn't be a problem unless you haven't updated since an ancient version.

Firstly, "some ports" might be true for Windows, but most Macs seem affected. Secondly, the fact that the bug was fixed in v1.2 is only relevant for those who bought their Prime with an OOTB version >= 1.2. Anyone with an earlier version and hit by the USB bug would be unable to upgrade from their ancient version, unless they knew the USB2 trick.