French assistance needed.

[rprosperi]

I can recommend a simple and safe procedure, however it would have to be translated by Sylvain (or someone) to be most useful to the French user.

Steps to follow:

0. Unplug the cable from the Win-10 PC.

1. Get the utility program USBDeview from here:

http://www.nirsoft.net/utils/usb_devices_view.html

This is a free, portable program with no installation needed, it simply runs as a standalone .exe file.

2. Run the program (as Administrator - so right-click, Run as Admin...), it will open showing you all the USB related drivers that are currently installed. Note - there are far more than you think so don't be alarmed or confused by the long list.

3. Look in 2nd column (Description) for the device/driver to remove - probably something close to "Prolific USB-to-Serial Comm Port". Many columns over to the right one can find driver version and lots of other details.

4. Right-click on the Prolific device and a large menu opens.

5. Select "Uninstall Selected Devices" and confirm any prompts which come up.

6. Once completed, exit this utility and then install the drivers that Diego provided with the Clonix s/w package before rebooting.

7. Once done, you can connect the Clonix burner device and it should be recognized.

The above procedure is simpler and safer than any registry edits, etc.

In the future, if Win-10 offers to install a new driver version, simply hide it to prevent Win-10 from installing it.

Hope that helps.

Edit: Added step 0, just to be clear