N size batteries on sale

[John Galt]

(05-30-2020 05:27 PM)John Galt Wrote:  What do you think?

Ok, so I'll tell you what I think :-)

Curiosity got the better of me so I decided to write to Energizer though their "contact us" website link. I asked, "Is there a reliable method to determine, through a visual inspection, whether batteries I purchase bearing the Energizer brand are counterfeit?"

They replied. Their answer both surprised and disappointed me. Their barely literate response follows:

We would like to inform you that every online and offline sellers are registered or they acquire products from our verified distributor or from our company

It is very rare that you will to our counterfeit batteries in the market and you will find copyright marks on our battery packaging which defines or denote batteries are counterfeit

That's it, verbatim. No punctuation.

Oh and the perfunctory close:

Your understanding and cooperation is highly appreciated.

No I don't understand, and I'm not quite sure what cooperation is expected. What is an "online and offline seller" anyway? Whatever, those sellers (online and offline, and registered!) acquire products from the Energizer battery company. Presumably Energizer doesn't counterfeit their own products. Is that what he meant? Cooperate with what? I have no idea, but they took no effort to address my question regarding how I may possibly identify a counterfeit Energizer battery.

This non-response response left me with more questions than it answered, wondering whether their customer support is as counterfeit as those batteries.

In any event I surmise they don't care about counterfeit products or unauthorized use of the Energizer brand or trade dress. And if they don't care, I certainly don't.