Trying to make a new back failed

[DrD]

This is what I do:

From the connectivity kit, drag / drop programs (etc.) to an existing zip file. (I keep a master.zip file for this). After you've captured all the desired content:

(NOTE: This will clear existing user content).

Turn off the Prime.
Simultaneously hold down C-F-O keys and press the On key.
Select item 4 FLS Utility.
Select item 3, Format Disk C.
Select item 9, RESET to exit the DIAGNOSTIC pages.

After performing this procedure its a good time to update firmware from the conn kit.

-Dale-