Update Failed and locked Prime

[minus1]

I downloaded the CK to a laptop with USB 2.0 and the update worked first time as expected. This leaves me with a potential problem for a future Prime updates using my main PC. I had read some previous post at this forum of using a windows uninstaller other than MS (forgot name) to remove all HP Prime software from your PC and download again in case there was something left over for a previous upgrade in the CK or VC. I would like to thank all who chimed in on this issue. I did read TW's release notes on the improvements in the CK to prime USB comm, I hope that this will not happened again on the next update.

To TW, when this lock up occurred the Prime did go to completion (performed all three iterations of the update) the CK displayed "done" and after a slight delay the screen on the Prime went black.

Best Regards,
minus1