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+--- Forum: HP Prime (/forum-5.html)
+--- Thread: HP Prime V1 rebooting/crashing loop (/thread-18853.html)
HP Prime V1 rebooting/crashing loop - Vizavucha - 09-21-2022 06:16 AM
Hi all, I recently found my HP and when I went to try use it. It doesn’t get past the startup and just stuck in a reboot loop. I’ve added a video to show an example. Any help is appreciated. Thank you! https://youtube.com/shorts/CuzP88HRxbc?feature=share
-Nate
RE: HP Prime V1 rebooting/crashing loop - muteki - 09-21-2022 01:40 PM
You could try holding SYMB key while pressing ON (or the RESET button on the back) to enter DFU mode. If that works, connect the calculator to PC, download the latest firmware and flash it. If there's a firmware corruption this should resolve it.
RE: HP Prime V1 rebooting/crashing loop - Vizavucha - 09-22-2022 01:47 AM
Hello, looks like that did the trick. It's up and running again after new firmware. Thanks!