HP Forum Archive 20

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HP15C LE Keyboard Survey Message #1 Posted by M. Joury on 18 Sept 2011, 1:06 p.m. All, I would like to try to get some idea of how bad the keyboard quality on the 15C LE really is. If you have received one (or more) and tested it/them please indicate number received and number bad. By bad I mean keys that do not register, take more force to register, double register (repeat) etc. I am *NOT* interested in the f/g loose key/alignment/rattle condition. If the f/g keys work (register correctly) they are working for the purposes of this survey. Cheers, -Marwan EDIT: Thanks to all that have responded so far. As of Tuesday morning I have data for 71 calculators (including 3 that two friends of mine that do not post to this forum purchased) of which 9 have had keyboard problems reported. That is a failure rate of just over 12.5%. At this point I still view the numbers as meaningless and they will remain so until the sample gets a lot larger. Edited: 20 Sept 2011, 10:47 a.m. after one or more responses were posted

Re: HP15C LE Keyboard Survey Message #2 Posted by M. Joury on 18 Sept 2011, 1:06 p.m., in response to message #1 by M. Joury I'll start: Received 3. Bad 0.

Re: HP15C LE Keyboard Survey Message #3 Posted by DigiGal on 18 Sept 2011, 1:23 p.m., in response to message #2 by M. Joury I am new to posting on this forum, lurked on and off for several years looking for news of HP bringing back the 15C. Received 1 Bad 0 though of course the keys are not as nice as my original 15C! I'll continue to carry and use the original for everyday use and the LE will be a secondary unit that sits at home. Limited Edition Number 02220 Self Test Procedure for HP 15C LE Edited: 19 Sept 2011, 6:08 p.m. after one or more responses were posted

Re: HP15C LE Keyboard Survey Message #4 Posted by Xavier A. (Brazil) on 18 Sept 2011, 8:51 p.m., in response to message #3 by DigiGal So, welcome!

Re: HP15C LE Keyboard Survey Message #5 Posted by Martin Pinckney on 18 Sept 2011, 9:26 p.m., in response to message #3 by DigiGal Is it correct to infer from your handle that you are female? If so, AFAIK you would be only No. 2 (besides Katie) at least that posts regularly.

Re: HP15C LE Keyboard Survey Message #6 Posted by Dave Britten on 18 Sept 2011, 1:26 p.m., in response to message #1 by M. Joury Bought one, works fine.

Re: HP15C LE Keyboard Survey Message #7 Posted by MK-52 on 18 Sept 2011, 1:44 p.m., in response to message #1 by M. Joury I bought two. GOOD:2 BAD:0 I will buy another 15C. Edited: 18 Sept 2011, 2:03 p.m.

Re: HP15C LE Keyboard Survey Message #8 Posted by Howard Owen on 18 Sept 2011, 2:04 p.m., in response to message #1 by M. Joury 2:0

Re: HP15C LE Keyboard Survey Message #9 Posted by gene wright on 18 Sept 2011, 2:10 p.m., in response to message #8 by Howard Owen Of the ones I have opened: Good 3, Bad 0.

Re: HP15C LE Keyboard Survey Message #10 Posted by troy on 18 Sept 2011, 2:11 p.m., in response to message #1 by M. Joury one ordered thru buy.com; one bad key: COS. emailed buy.com for replacement---which means will have to part with it for 15-25 days! :( LE number: 00528

Re: HP15C LE Keyboard Survey Message #11 Posted by Gerardo Rincon on 18 Sept 2011, 2:16 p.m., in response to message #10 by troy 4 HP 15C calculators - 0 bad

Re: HP15C LE Keyboard Survey Message #12 Posted by Katie Wasserman on 18 Sept 2011, 2:23 p.m., in response to message #11 by Gerardo Rincon 2 good : 0 bad

Re: HP15C LE Keyboard Survey Message #13 Posted by Ethan Conner on 18 Sept 2011, 2:24 p.m., in response to message #12 by Katie Wasserman Good:3 Bad:0

Re: HP15C LE Keyboard Survey Message #14 Posted by Dan Grelinger on 19 Sept 2011, 12:22 p.m., in response to message #10 by troy Don't send you HP-15C LE back to buy.com if you ever want to see one again (for reasonable $). I called them on Friday about a defective unit, and they told me all stock is gone, there are none for replacements, and they expect to get no more, which is why the unit isn't even listed as a buy.com product anymore. They would be happy to give a refund though.

Re: HP15C LE Keyboard Survey Message #15 Posted by Quan on 18 Sept 2011, 2:28 p.m., in response to message #1 by M. Joury 2 good 0 bad

Re: HP15C LE Keyboard Survey Message #16 Posted by Dan W on 18 Sept 2011, 2:33 p.m., in response to message #15 by Quan 1 good 0 bad Bought thru SC

Re: HP15C LE Keyboard Survey Message #17 Posted by Eddie W. Shore on 18 Sept 2011, 3:01 p.m., in response to message #1 by M. Joury Received 2, both are good

Re: HP15C LE Keyboard Survey Message #18 Posted by Gerry Schultz on 18 Sept 2011, 3:50 p.m., in response to message #17 by Eddie W. Shore 2 received, 0 bad.

Re: HP15C LE Keyboard Survey Message #19 Posted by Dwight Sturrock on 18 Sept 2011, 4:23 p.m., in response to message #1 by M. Joury The "7" key clicks before it actually registers, so it requires a little more force. Quality is about comparable to the original 15C I purchased in 1983 (and still have).

Re: HP15C LE Keyboard Survey Message #20 Posted by Seth Morabito on 18 Sept 2011, 5:05 p.m., in response to message #1 by M. Joury I received two calculators. No keyboard issues at all on either of them. Received: 2 Bad Keys: 0 Edited: 18 Sept 2011, 5:06 p.m.

Re: HP15C LE Keyboard Survey Message #21 Posted by G Clark on 18 Sept 2011, 6:16 p.m., in response to message #20 by Seth Morabito Received 1 calculator. 1 Bad key. (The "4" key clicks but does not register unless I press it very firmly)

Re: HP15C LE Keyboard Survey Message #22 Posted by Crawl on 18 Sept 2011, 7:06 p.m., in response to message #1 by M. Joury I bought one and haven't noticed any problems yet.

Re: HP15C LE Keyboard Survey Message #23 Posted by Jesse Dodd on 18 Sept 2011, 10:25 p.m., in response to message #1 by M. Joury I purchased two and one has a stubborn square root key. It clicks without registering unless pressed firmly. The other appears to work correctly.

Re: HP15C LE Keyboard Survey Message #24 Posted by Bill Carter on 18 Sept 2011, 10:44 p.m., in response to message #1 by M. Joury 2 received, 0 bad

Re: HP15C LE Keyboard Survey Message #25 Posted by Ed Look on 18 Sept 2011, 11:17 p.m., in response to message #1 by M. Joury I received one (1). And, it was perfectly fine, no problematic keys.

Re: HP15C LE Keyboard Survey Message #26 Posted by Jeff Brower on 18 Sept 2011, 11:36 p.m., in response to message #1 by M. Joury Purchased (4) and (2) have keyboard issues, one requires way too much pressure to register the 7 key, the other one clicks before registering the 3 key so the feedback on it is unreliable.

Re: HP15C LE Keyboard Survey Message #27 Posted by Pal G. on 18 Sept 2011, 11:53 p.m., in response to message #1 by M. Joury 1 received : 1 bad key ('3') All other keys ok.

Re: HP15C LE Keyboard Survey Message #28 Posted by Michael de Estrada on 18 Sept 2011, 11:59 p.m., in response to message #1 by M. Joury 2 units, all good.

Re: HP15C LE Keyboard Survey Message #29 Posted by John Keith on 19 Sept 2011, 7:34 a.m., in response to message #28 by Michael de Estrada Received 2 units, only opened one (the other is a gift). No keyboard issues, all keys feel fine. LE #1124. John

Re: HP15C LE Keyboard Survey Message #30 Posted by Jno. Greenslet on 19 Sept 2011, 8:31 a.m., in response to message #1 by M. Joury I have two HP15C LE units and both keyboards are fine. However, my original 15C has two SST keys (the second one is where the TAN key should be). Cheers, Jno.

Re: HP15C LE Keyboard Survey Message #31 Posted by Katie Wasserman on 19 Sept 2011, 1:02 p.m., in response to message #30 by Jno. Greenslet Quote: However, my original 15C has two SST keys (the second one is where the TAN key should be). Now that's a collectible!

Re: HP15C LE Keyboard Survey Message #32 Posted by E Walsh on 19 Sept 2011, 9:26 a.m., in response to message #1 by M. Joury Received one from Buy.com: keyboard completely OK, all keys register and feel correct, 'f' and 'g' are aligned correctly, limited edition number #01089.

Re: HP15C LE Keyboard Survey Message #33 Posted by MBlount on 19 Sept 2011, 9:58 a.m., in response to message #1 by M. Joury Received 1, no bad keys. Both f & g keys are nice and tight.

Re: HP15C LE Keyboard Survey Message #34 Posted by Namir on 19 Sept 2011, 11:25 a.m., in response to message #33 by MBlount I opened one and the keyboard is good.

Re: HP15C LE Keyboard Survey Message #35 Posted by M. Joury on 19 Sept 2011, 9:46 p.m., in response to message #34 by Namir Thanks Namir, I thought that you mentioned buying several for friends and testing them before you shipped. Did they test ok? Or where you not looking for keyboard issues. Cheers, -Marwan

Re: HP15C LE Keyboard Survey Message #36 Posted by megarat on 19 Sept 2011, 11:25 a.m., in response to message #1 by M. Joury Received: 1 Bad: 0

Re: HP15C LE Keyboard Survey Message #37 Posted by Tom Mathes on 19 Sept 2011, 12:01 p.m., in response to message #1 by M. Joury Received one from buy.com last Monday. No bad keys I could find, all of them pass the self-check test with normal keystrokes.

Re: HP15C LE Keyboard Survey Message #38 Posted by Jeff O. on 19 Sept 2011, 12:18 p.m., in response to message #1 by M. Joury 4 units received 0 bad keyboards or other issues.

Re: HP15C LE Keyboard Survey Message #39 Posted by Dan Grelinger on 19 Sept 2011, 12:27 p.m., in response to message #1 by M. Joury 1 unit purchased, from buy.com, Limited Edition Number 02368. Two (2) bad keys: The '6' key, and the 'SST' key. Keys feel the same as the others, but do not register when the key goes down. They will only register if I press them with about twice the force necessary to make the key go down. I got my unit on Thursday, found the issue immediatly, called buy.com Friday morning, and was told refund would be gladly made, but there were no units available for replacement, and they expected to receive no more units from HP. I called HP support this morning. They said they sent all their stock to the retailers, and have none for replacement either, at this time. I will have to wait 8-12 weeks for a repair/replacement.

Re: HP15C LE Keyboard Survey Message #40 Posted by M. Joury on 19 Sept 2011, 1:19 p.m., in response to message #39 by Dan Grelinger Did you see Tim Wessman's email about contacting him directly?

Re: HP15C LE Keyboard Survey Message #41 Posted by Dan Grelinger on 19 Sept 2011, 10:22 p.m., in response to message #40 by M. Joury Just did, and emailed him. Glad to see that someone cares to find out what is going wrong. Dan

Re: HP15C LE Keyboard Survey Message #42 Posted by Tommy on 19 Sept 2011, 12:51 p.m., in response to message #1 by M. Joury My friend in the US bought 2 units (#02449 #02799) from amazon.com. I have seen them on skype and the self test worked fine as far as we could see. Have to wait for a couple of days more before I can touch… So: 2:0 /Tommy

Re: HP15C LE Keyboard Survey Message #43 Posted by Adam Vaughn on 19 Sept 2011, 2:38 p.m., in response to message #1 by M. Joury Received one, no bad keys. -Adam

Re: HP15C LE Keyboard Survey Message #44 Posted by Thomas Scott on 19 Sept 2011, 3:09 p.m., in response to message #1 by M. Joury Received one unit with all keys working fine. Great calculator!

Re: HP15C LE Keyboard Survey Message #45 Posted by Peter Murphy (Livermore) on 19 Sept 2011, 3:44 p.m., in response to message #44 by Thomas Scott Got one, ran the three self tests. (I googled <hp 12c self tests error 9> to find the official HP version of tests, which are the same as those for the new-model 12c). The press-all-the-keys test was satisfactory. Score 1/0.

Re: HP15C LE Keyboard Survey Message #46 Posted by Woody Larkin on 19 Sept 2011, 5:07 p.m., in response to message #45 by Peter Murphy (Livermore) I have LE Number 00054 from Samson Cables. The "REAL" Self-Test was passed with no errors. All keys work silky smooth. It is very fast (as is the 12C+ and 12C LE). Compare 69! with the original 12C or 15C. I am very impressed with the overall quality of this calculator. Thank You, HP!

Re: HP15C LE Keyboard Survey Message #47 Posted by Gerson W. Barbosa on 19 Sept 2011, 5:19 p.m., in response to message #46 by Woody Larkin Quote: Compare 69! with the original 12C or 15C. You might want to compare -69.5! with the original 15C to see the difference.

Re: HP15C LE Keyboard Survey Message #48 Posted by sylvandb on 19 Sept 2011, 5:33 p.m., in response to message #1 by M. Joury 1 good (0 bad) Both old and new keyboard tests pass 1st attempt, with no tactile or observed issues. somewhat off topic: 12c 30th AE purchased at the same time has 99% keyboard (if a key was non-functional it would be 97.5%). Once in a while, rare enough that it could be my fault, I'm pretty certain I 'clicked' a key but the calc did not register. Never able to repro on demand.

Re: HP15C LE Keyboard Survey Message #49 Posted by Morten Nygaard Åsnes on 20 Sept 2011, 2:52 a.m., in response to message #1 by M. Joury Received 1, bad 0

Re: HP15C LE Keyboard Survey Message #50 Posted by Les Bell on 20 Sept 2011, 3:49 a.m., in response to message #1 by M. Joury Received LE 00932 from Samson Cables today. All keys good. Best, --- Les [http://www.lesbell.com.au]

Re: HP15C LE Keyboard Survey (long) Message #51 Posted by j beede on 20 Sept 2011, 12:28 p.m., in response to message #1 by M. Joury Just got my 15C LE yesterday. Used it for an hour+ of physics tutoring last night. I have used a 45 at home for 36 years and a 15C in my office for ~25 years. The fancy LE package had no seal and the plastic tray holding the 15C had quite a grip on the calculator. The 15C LE is heavier than my original (124g v 118g). The LE screen has same contrast but has a slight green/yellow tint. The LE battery cover is too easily opened in my opinion. The LE keys seem to have slightly more travel and are a bit noisier than the vintage unit. The LE keys have a "chalky" feel as they are pressed. No bad keys detected and I did not experience any "typos" while working at normal speed. The LE key labels are brighter or my original has faded. I paid $89 with free shipping and am pleased.

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