|Re: HP15C LE Keyboard Survey|
Message #39 Posted by Dan Grelinger on 19 Sept 2011, 12:27 p.m.,
in response to message #1 by M. Joury
1 unit purchased, from buy.com, Limited Edition Number 02368.
Two (2) bad keys: The '6' key, and the 'SST' key. Keys feel the same as the others, but do not register when the key goes down. They will only register if I press them with about twice the force necessary to make the key go down.
I got my unit on Thursday, found the issue immediatly, called buy.com Friday morning, and was told refund would be gladly made, but there were no units available for replacement, and they expected to receive no more units from HP.
I called HP support this morning. They said they sent all their stock to the retailers, and have none for replacement either, at this time. I will have to wait 8-12 weeks for a repair/replacement.