pet peeves: documentation and thermal printed receipts Message #1 Posted by Don Shepherd on 16 June 2009, 9:15 p.m.
We have all bemoaned the fact that few products, calculators included, come with decent quality, readable documentation. To its credit, HP includes a good printed manual with every 12c and 17bii, and also the 35s (at least when I bought mine a couple of years ago; I understand they may not do that now; pity).
I bought a cheapo calculator at Walgreens earlier this year and the documentation consisted of a single multi-fold sheet on which the printing was so small as to make it virtually unreadable. I had to use my copier with a magnification factor of 200% and it was still almost unreadable at that. So kudos to HP, and lets encourage good quality printed manuals for all future products.
My other pet peeve is store cash registers that issue receipts on thermal paper because those receipts fade away, sometimes before the warranty even expires. How can you prove when you bought something if the receipt is unreadable? The best receipts are printed with real ink, which seems to hold up after many years in my experience.
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