HP Forum Archive 17

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should I return the HP35S from Walmart and wait for one from Samson Cables? Message #1 Posted by andrewj on 8 Aug 2007, 9:21 a.m. I just received the HP-35S after ordering it from Walmart on August 2, 2007 (after reading the New York Times article). After reading posts about the misaligned screen, I wonder if I should return the Walmart one and reorder it from Samson Cables? (I haven't opened the box yet.) Is the misaligned screen in all the ones shipped from Walmart or just an isolated few? Or do people think the misaligned screen is blown out of proportion?

Re: should I return the HP35S from Walmart and wait for one from Samson Cables? Message #2 Posted by Kevin Kitts on 8 Aug 2007, 11:44 a.m., in response to message #1 by andrewj It seems very likely that the misaligned screen problem happens in differing amounts. The mis-alignment on my unit was so small that it did not really bother me - all of the "annunciators" at the top are still visible. It seems the range of misalignment ranges from none to bad in a somewhat random manner. I bought my unit directly from HP, for example. I don't think a clear pattern has emerged that units bought from certain vendors (or even serial number ranges) has yet really emerged. In short, it's a crap shoot. Unless you want to wait a few months for HP to re-release the 35s - I'd say open it and take a look and see what you've got. You may find that it is just fine. If you find that it is bad I think Walmart and/or HP will take it back and give you a new one once they correct the manufacturing problems. Good Luck, Kevin

Re: should I return the HP35S from Walmart and wait for one from Samson Cables? Message #3 Posted by Paul Brogger on 8 Aug 2007, 1:21 p.m., in response to message #2 by Kevin Kitts Right -- keep your packaging & receipt, but go ahead & play with it. (Check with them to be sure, but I think you have 90 days for a return.) I got one of mine from Wal-Mart -- it's absolutely fine. Besides, if H-P has suspended sales, who knows when it will be available again?

Re: should I return the HP35S from Walmart and wait for one from Samson Cables? Message #4 Posted by andrewj on 8 Aug 2007, 10:43 p.m., in response to message #3 by Paul Brogger I wonder...now that it's in stock again at hp.com, if these "newer" units will have the faceplate issue resolved. Alas, if I were to open up the one I have from Walmart, it may be difficult to return!

Re: should I return the HP35S from Walmart and wait for one from Samson Cables? Message #5 Posted by Ed Look on 8 Aug 2007, 11:50 a.m., in response to message #1 by andrewj Unless it's really a huge slant up to the right (or left, though I haven't heard of any of those) and bothers you no end, I'd keep it. I got mine via Buy.com and there is an ever so slight misalignment up toward the upper right corner, but as many say, it's really only noticeable if you run the self-test and all the annunciators show up on the screen. In fact, I didn't even notice it until I read the posts in this forum! I have a slightly different problem, though, my case is slightly defective: the upper strap inside when the case is right side up came incompletely sewn onto the case on the left.

Re: should I return the HP35S from Walmart and wait for one from Samson Cables? Message #6 Posted by Ren on 8 Aug 2007, 11:50 a.m., in response to message #1 by andrewj WHAT!!!??? You are willing to give up a 35s (Red Dot) for a 35s (bland!). B^) Ren dona nobis pacem

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