|Re: Finaly, the 35s arrived in Germany!|
Message #5 Posted by Doctor Bubu on 29 July 2007, 4:00 a.m.,
in response to message #4 by Walter B
Hallo Walter and Joan!
I ordered, as i told, at samson cable. with world wide express 52,99$ + 43$.
After a long cnversation via email the last mail from customer service was:
I do apologize for the time taken to ship your order. The usual two- to three-day shipment to us of our deliveries from HP manufacturing was delayed, so we were unable to ship as planned. Because your order was from the European Union, it additionally required us shipping the calculators to Europe, from where the shipment is actually made to you. (Using our partner in Spain, shipping from Europe avoids you paying customs taxes, avoids shipping and customs problems, and simplifies delivery for our products because the shipments originate from within the EU.) Our European office received their shipment of 35S calculators on the 23rd, the day we gave them your order.
Because our shipments are done through Spanish mail through our partner, we do not have a tracking number. We have forwarded tracking numbers in the past to a few customers, but our experience with European mail is that although the mail service is reliable, the tracking numbers give little information.
It really come from spain,
FZInformatica samson europa,
Llaudez No.1 Bajo,
so i have not payed any furher tax. But the shipping costs from spain was only 13,20 Euro (around 18 $) so i wonder how i will deal with the different amount i payed, (espacialy because it took 2 weeks not 2 days).
Has anyone an Idea?