|Re: New 12C Platinum and Poor HP Service|
Message #8 Posted by Stephen Easterling on 26 Sept 2005, 10:11 p.m.,
in response to message #7 by John
I wasn't sure how much lag time there is between build time and purchase time. If a calculator is made in China in Sept 05, I would be surprised to see it in our stores in Sept 05. I guess, though, that is the case indeed. Since I reported a "bad" keyboard to HP a week ago on a Dec04-built Platinum, I would expect them to send me the latest they had (current). So when I got it today and learned that it was made in May 05, I assumed it was their latest build date. I guess not! They sent me something even worse than what I had. He asked me if I was new to HP calcs and I said I was using them for 15 yrs. He asked me which ones, so I said,.... 11C, 12C, 15C, 17B, 17BII, 20S, 21S, 22S, 27S, 28S, 32S, 32SII, 33S, 42S, 48SX, 48G, 48G+, 48GX, 49G+. Then he told me there was nothing he could do to help me and to just return the 12C Platinum to Office Depot (original purchase place) in exchange for a regular 12C made in Singapore. I went there tonight and they were out of stock, so I got some printer ink for my printer instead.