Ebay feedback question Message #1 Posted by Don Davis on 11 Jan 2003, 5:04 p.m.
This is somewhat off-topic, but I know many on this forum regularly buy and sell on Ebay. I recently purchased a 41CX there. There was a photo, and only a limited description. I saw the auction at work and I didn't have a lot of time to ask detailed questions, so I just made a reasonable bid.
I just received the calculator, and am unhappy with the condition. Two of the rubber feet are missing on the back, and there is a spot on the front of the unit which looks as if it has been melted by a soldering iron. Neither was visible in the Ebay photo, nor were they mentioned in the ad.
I emailed the seller very politely, stated my concerns, and asked if I could return the unit. I specifically stated that I would not expect a refund of shipping charges, and I would pay $10 for the seller's trouble, so only a partial refund would be required. The seller responded that the defects were small and to be expected in a calculator of this age, and that he never said that it was mint. I agreed that he never said it was mint, but that these defects should have been mentioned in the ad as they were not visible in the photo. In summary, he refused the request to return the item.
Anyway, I am now about to leave feedback. It was certainly going to be negative had I typed it 2 hours ago when this first happened. However, I'd like to get the opinion of someone who is not personally involved. Given the facts stated above, should it be negative, or neutral?
In case anyone is wondering, the seller is not someone who frequents this forum, at least not that I have seen.
thanks for your views,
Don
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