The Museum of HP Calculators

HP Forum Archive 03

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Re: Bad HP42S - Exchange through HP directly
Message #1 Posted by Thibaut on 20 June 2000, 8:00 a.m.

I called them but sent me to a dealer.

It's usual to do so here (I am located in Belgium). I work for a watches company, the official agents for 15 brands, and we don't allow end user to have their wathces repaired directly, they need to go through a dealer.

In addition, I called their customer service and they just told me that th 42S ran out of stock... So I'm here with my problem !

SO... bad news actually

      
Re: Bad HP42S - Exchange through HP directly
Message #2 Posted by Andrés C. Rodríguez on 20 June 2000, 8:12 a.m.,
in response to message #1 by Thibaut

You may try exchanging it in the USA, that is the way I did last year. And go directly to HP there, no dealer needed! Of course, everything keeps adding some costs...


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