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Unable to install HP Prime Virtual calculator "HP_Prime_Virtual_Calculator_2016_12_08
05-10-2017, 10:02 AM
Post: #1
Unable to install HP Prime Virtual calculator "HP_Prime_Virtual_Calculator_2016_12_08
Bonjour,

After fresh windows 10 64 bit install on my Asus laptop (UX501JW), I cannot install the last HP prime virtual calculator.
During the install process, a windows ask me for a file "HP_Prime_Virtual_calculator.exe" file.
If I cancel the request the process stop with attached log file.

In the recent past I was a problem with Hide/Undhide Tittle Bar (with the last windows installation and also in my desktop) :
1) HP virtual calculator calculator doesn't memorize the status (Hide/Unhide) of the Title bar, always Unhide.
2) When I hide the status bar the calculator picture shift below 0,5 cm an double the bottom line of HP screen calculator.

No problem with HP connectivity kit last issue installation.

Thank for your attention.


Installation Log File
[083C:2058][2017-05-10T07:19:20]i001: Burn v3.9.1006.0, Windows v10.0 (Build 15063: Service Pack 0), path: C:\Users\m0462\Downloads\HP_Prime_Virtual_Calculator_2016_12_08.exe, cmdline: ''
[083C:2058][2017-05-10T07:19:21]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\m0462\AppData\Local\Temp\HP_Prime_Virtual_Calculator_20170510071921.lo​g'
[083C:2058][2017-05-10T07:19:21]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\m0462\Downloads\HP_Prime_Virtual_Calculator_2016_12_08.exe'
[083C:2058][2017-05-10T07:19:21]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\m0462\Downloads\'
[083C:2058][2017-05-10T07:19:21]i052: Condition '((VersionNT >= v5.2) AND (ServicePackLevel >= 2)) OR (VersionNT >= v6.0)' evaluates to true.
[083C:2058][2017-05-10T07:19:21]i000: Setting string variable 'WixBundleName' to value 'HP Prime Virtual Calculator'
[083C:0CB8][2017-05-10T07:19:21]i000: Setting version variable 'WixBundleFileVersion' to value '1.31.11226.0'
[083C:2058][2017-05-10T07:19:21]i100: Detect begin, 2 packages
[083C:2058][2017-05-10T07:19:21]i000: File search: MFC120_Version_x86, did not find path: C:\Windows\system32\mfc120.dll
[083C:2058][2017-05-10T07:19:21]i101: Detected package: vcredist_x86EXE, state: Absent, cached: None
[083C:2058][2017-05-10T07:19:21]i101: Detected package: PrimeEmulatorMSI, state: Absent, cached: None
[083C:2058][2017-05-10T07:19:21]i199: Detect complete, result: 0x0
[083C:0CB8][2017-05-10T07:19:26]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[083C:2058][2017-05-10T07:19:26]i200: Plan begin, 2 packages, action: Install
[083C:2058][2017-05-10T07:19:26]w321: Skipping dependency registration on package with no dependency providers: vcredist_x86EXE
[083C:2058][2017-05-10T07:19:26]i000: Setting string variable 'WixBundleLog_vcredist_x86EXE' to value 'C:\Users\m0462\AppData\Local\Temp\HP_Prime_Virtual_Calculator_20170510071921_0_​vcredist_x86EXE.log'
[083C:2058][2017-05-10T07:19:26]i000: Setting string variable 'WixBundleRollbackLog_PrimeEmulatorMSI' to value 'C:\Users\m0462\AppData\Local\Temp\HP_Prime_Virtual_Calculator_20170510071921_1_​PrimeEmulatorMSI_rollback.log'
[083C:2058][2017-05-10T07:19:26]i000: Setting string variable 'WixBundleLog_PrimeEmulatorMSI' to value 'C:\Users\m0462\AppData\Local\Temp\HP_Prime_Virtual_Calculator_20170510071921_1_​PrimeEmulatorMSI.log'
[083C:2058][2017-05-10T07:19:26]i201: Planned package: vcredist_x86EXE, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[083C:2058][2017-05-10T07:19:26]i201: Planned package: PrimeEmulatorMSI, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[083C:2058][2017-05-10T07:19:26]i299: Plan complete, result: 0x0
[083C:2058][2017-05-10T07:19:26]i300: Apply begin
[1920:188C][2017-05-10T07:19:30]i360: Creating a system restore point.
[1920:188C][2017-05-10T07:19:30]i361: Created a system restore point.
[1920:188C][2017-05-10T07:19:30]i000: Caching bundle from: 'C:\Users\m0462\AppData\Local\Temp\{45f6fe44-8e06-48ed-9cea-b9a5a99ce995}\.be\HP_Prime_Virtual_Calculator.exe' to: 'C:\ProgramData\Package Cache\{45f6fe44-8e06-48ed-9cea-b9a5a99ce995}\HP_Prime_Virtual_Calculator.exe'
[1920:188C][2017-05-10T07:19:30]i320: Registering bundle dependency provider: {45f6fe44-8e06-48ed-9cea-b9a5a99ce995}, version: 1.31.11226.0
[083C:0D5C][2017-05-10T07:19:30]w341: Prompt for source of container: WixAttachedContainer, path: C:\Users\m0462\Downloads\HP_Prime_Virtual_Calculator.exe
[083C:0D5C][2017-05-10T07:22:22]e054: Failed to resolve source for file: C:\Users\m0462\Downloads\HP_Prime_Virtual_Calculator.exe, error: 0x80070642.
[083C:0D5C][2017-05-10T07:22:22]e000: Error 0x80070642: Failed while prompting for source (original path 'C:\Users\m0462\Downloads\HP_Prime_Virtual_Calculator.exe').
[083C:0D5C][2017-05-10T07:22:22]e311: Failed to acquire container: WixAttachedContainer to working path: C:\Users\m0462\AppData\Local\Temp\{45f6fe44-8e06-48ed-9cea-b9a5a99ce995}\9368D48A6F9366DBC9931376F4DE88544CAB47B2, error: 0x80070642.
[083C:2058][2017-05-10T07:22:22]e000: Error 0x80070642: Failed while caching, aborting execution.
[1920:188C][2017-05-10T07:22:22]i330: Removed bundle dependency provider: {45f6fe44-8e06-48ed-9cea-b9a5a99ce995}
[1920:188C][2017-05-10T07:22:22]i352: Removing cached bundle: {45f6fe44-8e06-48ed-9cea-b9a5a99ce995}, from path: C:\ProgramData\Package Cache\{45f6fe44-8e06-48ed-9cea-b9a5a99ce995}\
[083C:2058][2017-05-10T07:22:22]i399: Apply complete, result: 0x80070642, restart: None, ba requested restart: No
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05-10-2017, 04:47 PM (This post was last modified: 05-10-2017 04:48 PM by Tim Wessman.)
Post: #2
RE: Unable to install HP Prime Virtual calculator "HP_Prime_Virtual_Calculator_20...
I suspect the download wasn't complete. Try using this direct link, uninstall the previous one completely, and give it another go.

http://ftp.hp.com/pub/calculators/Prime/..._12_08.exe

TW

Although I work for the HP calculator group, the views and opinions I post here are my own.
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05-10-2017, 07:21 PM
Post: #3
RE: Unable to install HP Prime Virtual calculator "HP_Prime_Virtual_Calculator_20...
Bonsoir,

You are right Tim.

I do your recommendation and "HP Virtual Connector" work as expected now.
No more problem with Hide/UnHide Title bar.

I am very happy, Thanks a lot for your answer.

Daniel
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05-10-2017, 07:53 PM (This post was last modified: 05-11-2017 05:33 AM by Lamas.)
Post: #4
Hide/UnHide Title bar of HP virtual calculator issue
Bonsoir,

I experienced some problem with Hide/UnHide Title bar of last HP virtual calculator.
It seems there is a problme with HP virtual calculator picture.

Attached picture show a HP virtual caclculator with title bar set to Hide on my computer.

The first line show menu items that is not working. In this configuration, HP virtual calculator work like Title bar hiden...

At the bottom of HP Virtual calculator the lat row of buttons is "duplicated".

It seems there is a display problem of HP Virtual calculator picture, HP virtual calculator work in this configuration.

This behavior occurs after two to three times to Hide/Unhide the title bar. When you restart the computer the problem disappears until you hide/UnHide the title bar two ort three times...

The calculator does not memorize the status of title bar (Hide/UnHide).

For information, I saw the problem for several month with different HP virtual calculator version.    
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