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New Version: 2016.08.29 r10637
09-10-2016, 12:07 PM
Post: #41
RE: New Version: 2016.08.29 r10637
I've downloaded the new connectivity kit and tried an update but the CK crashes every time.
The info is here:

Problem signature:
Problem Event Name: BEX
Application Name: ConnectivityKit.exe
Application Version: 1.30.10637.0
Application Timestamp: 57c44a94
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_02_FROM_ntdll+0x0006CA70
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 2c28
Additional Information 4: 2c2899e0fb9492340e9d697618e7f45c

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-GB\erofflps.txt

Any chance of a Linux updater?
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09-10-2016, 03:27 PM
Post: #42
RE: New Version: 2016.08.29 r10637
On the Surface Pro 3 with Windows 10 Anniversary Update, I get the same errors as others have reported:

-- Error when attempting to run the Connectivity Kit: "HP Connectivity Kit has stopped working. Windows is looking for a solution."
-- Error when attempting to run the Virtual Calculator: "The application has crashed and will be restarted."

However, I have been able to unzip all the files in the HP_Prime_Calculator_Firmware_20160829 file. Now that I have these files, can I upgrade my calculator the old-fashioned way (before we had the Connectivity Kit)? If so, can you please remind us how to do that? Thanks.
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09-10-2016, 06:35 PM
Post: #43
RE: New Version: 2016.08.29 r10637
I would like to state that I am also experiencing the CK-has-stopped-working run-time error and the VC-application-has-crashed run-time error that others have experienced (notably on tablet devices), but in my case the errors are on one of my Win-10 laptops.
  • Error when attempting to run the Connectivity Kit: "HP Connectivity Kit has stopped working. Windows is looking for a solution."
  • Error when attempting to run the Virtual Calculator: "The application has crashed and will be restarted."

A few added particulars: I have two laptops on which I have installed the CK and VC, both are running the Windows 10 Anniversary Update; the CK and VC software works on my Dell XPS 15 laptop and fails on my Lenovo ThinkPad X1 laptop. I attempted to repair/uninstall/re-install the VC software multiple times—with variations—no success. Having read something concerning the MS C++ Redistributable, I also reinstalled first the 2013 version and then all the others: still no success.

Awaiting a solution,
Tim

ter
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09-11-2016, 12:19 AM
Post: #44
RE: New Version: 2016.08.29 r10637
HP Prime Virtual Calculator runs fine on My Lenovo G40-70 laptop with Windows 10 Anniversary update. I have downloaded the installer file via direct link.
The old version r10077 ran well on my laptop also. Curiousity that occurred with me: no App have been deleted after I updated VC to r10637. (I have only Graph 3D app installed on my Virtual Calculator!!!)
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09-11-2016, 01:49 AM
Post: #45
RE: New Version: 2016.08.29 r10637
Yes, after updating my real calculator with (r10637), my Apps were kept intact! a good thing!

Spybot.
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09-11-2016, 07:04 AM
Post: #46
RE: New Version: 2016.08.29 r10637
My CK and VC also crash on an SP3. For those working through it, I have tried everything including reinstalling windows from scratch, so it doesn't appear to be related to something already installed, it's something specific to *some* SP3 setups (and perhaps some SP4's as was noted). From what I know it doesn't seem to happen on *every* SP3 though Smile.

Also just checked on my wife's SP4, I get the same crash on there too (same as what is being reported).
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09-12-2016, 03:48 PM
Post: #47
RE: New Version: 2016.08.29 r10637
Hello!
Are there any Easter eggs in this new firmware (2016.08.29 r10637)?

Spybot.
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09-13-2016, 07:28 AM
Post: #48
RE: New Version: 2016.08.29 r10637
Hello,

Sorry, we have not had time to put any :-( We were too buzy developing features and improving the system.

Cyrille

Although I work for the HP calculator group, the views and opinions I post here are my own. I do not speak for HP.
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09-13-2016, 03:00 PM
Post: #49
RE: New Version: 2016.08.29 r10637
Updated Connectivity Kit, Virtual Calculator, and Hardware Calculator by way of the USB 3.0 port on my HP ENVY desktop running Windows 10 Home Edition. It took two tries with the Virtual and Hardware calculators because the update hung up.

All my apps appear to be working. I haven’t yet explored all the changes yet.
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09-13-2016, 08:56 PM
Post: #50
RE: New Version: 2016.08.29 r10637
How do I access the Airy functions?
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09-13-2016, 09:50 PM
Post: #51
RE: New Version: 2016.08.29 r10637
(09-13-2016 08:56 PM)Eddie W. Shore Wrote:  How do I access the Airy functions?

You don't - at least not a built in one. Someone made a user function to calculate it earlier if I remember.

The problem is that they were "enabled" in the CAS as a function, but didn't actually calculate anything (since internally that only has code paths which use a GPL library not included in Prime). So to avoid any potential confusion the functions were disabled.

That doesn't mean it won't be turned back on at some point in the future, but for now implementing that isn't a priority.

TW

Although I work for HP, the views and opinions I post here are my own.
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09-14-2016, 10:16 AM
Post: #52
RE: New Version: 2016.08.29 r10637
How do you take a screen shot of a function to include it in a report.

Thanks
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09-14-2016, 12:13 PM
Post: #53
RE: New Version: 2016.08.29 r10637
(09-14-2016 10:16 AM)douganc Wrote:  How do you take a screen shot of a function to include it in a report.

Thanks

The Virtual Calculator has a screen copy facility. You could copy the program from the physical calculator to virtual one via the Connectivity Kit then use the virtual calculator's screen shot function Edit, Copy Screen menu)

Tom L

Tom L
Cui bono?
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09-14-2016, 12:34 PM (This post was last modified: 09-14-2016 12:36 PM by douganc.)
Post: #54
RE: New Version: 2016.08.29 r10637
Thanks Tom
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09-14-2016, 02:56 PM
Post: #55
RE: New Version: 2016.08.29 r10637
(09-14-2016 12:13 PM)toml_12953 Wrote:  
(09-14-2016 10:16 AM)douganc Wrote:  How do you take a screen shot of a function to include it in a report.

Thanks

The Virtual Calculator has a screen copy facility. You could copy the program from the physical calculator to virtual one via the Connectivity Kit then use the virtual calculator's screen shot function Edit, Copy Screen menu)

You can also use the connectivity kit for either real device or emulator. Right click on the calculator in the tree and click on the "Get screen capture".

TW

Although I work for HP, the views and opinions I post here are my own.
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09-15-2016, 07:15 AM
Post: #56
RE: New Version: 2016.08.29 r10637
(09-11-2016 07:04 AM)ebswift Wrote:  My CK and VC also crash on an SP3. For those working through it, I have tried everything including reinstalling windows from scratch, so it doesn't appear to be related to something already installed, it's something specific to *some* SP3 setups (and perhaps some SP4's as was noted). From what I know it doesn't seem to happen on *every* SP3 though Smile.

Also just checked on my wife's SP4, I get the same crash on there too (same as what is being reported).

Actually, the issue affects other Windows devices as well, not just Surface-branded. I experience the crashing issues on a Surface Pro 4, a Dell Venue 8 Pro tablet, and HP Stream 7 tablet. Things were fine on an old HP laptop that wasn't fully OS-updated, but it is updated now. A bad Windows update maybe... ... ...
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09-15-2016, 07:55 AM
Post: #57
RE: New Version: 2016.08.29 r10637
(09-15-2016 07:15 AM)Cristóbal De Jesús Wrote:  Actually, the issue affects other Windows devices as well, not just Surface-branded. I experience the crashing issues on a Surface Pro 4, a Dell Venue 8 Pro tablet, and HP Stream 7 tablet. Things were fine on an old HP laptop that wasn't fully OS-updated, but it is updated now. A bad Windows update maybe... ... ...

Okay, thanks for clarifying, HP is looking into it, so we can look forward to a fix.
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09-17-2016, 11:16 AM
Post: #58
RE: New Version: 2016.08.29 r10637
Hello,
Upgrade to r10637 failed on PC :

- CK is OK in Windows 7 and windows 10.
- VC dont' installed :
. on windows 7 it is said : to install you need a newer version of windows
. on windows 10 it is said : failure, I (the PC) dont' find the good fichier

So I rest with 10077 and wait for a solution reading followers.

Regards.

Gérard.
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09-17-2016, 02:24 PM
Post: #59
RE: New Version: 2016.08.29 r10637
Hi,

Finaly, I've successufully instal the Virtual HP Prime on the PC win10, by using a feature of "RevoPro" : RevoPro Installer". All is now Okay.

Thanks Tim, Cyrill and all men HP Team Developers.


Have a good day.

Gérard.
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09-18-2016, 08:38 PM
Post: #60
RE: New Version: 2016.08.29 r10637
This is my first post ever on the internet !

To the hp team in general and to Tim Wessman and Cyril Brébisson in particular.

First of all, HUGE congratulations for the hp prime !
On june 2015 , I've bought my first prime and was quite happy with it knowing it's the best
calculator on the market. Yes i'm a hp fan boy!!
Knowing firmware 1077 was a troublemaker I've waited until september 2016.
One week ago I tried and failed to update while using usbtool as cannot open the CK(I'm trying to open CK since june 2015).
I contacted hp support and received a new device on friday 16/09/2016 .
But before receiving that new device , I've bought a new one with the more readable buttons.
That new one is updated with firmware 1077 , and WOW !! It's a new perspective on science .
Hence my HUGE CONGRATULATIONS ! ! !
I'm now a prime-addicted.
Now to my requests !
1) I'm about to buy another prime as a back up, in order to do that I'd like to be able to upgrade .
HELP ME !

2)I'd like to submit to the hp team my dream machine !

Lenght : 21 cm , Width :10cm , screen : 10cm*10cm , a 2 ghz processor (smartphone can do it)
a spreadsheet as good as MS EXCEL , ability to print on a A4 paper , ability to use a micro sd card up to 128 go , 2 go rom, any capabilities a 2 ghz processor implies , a 3000 mah battery at least !

THAK YOU IN ADVANCE .
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