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Cracked Screen. Replacement
10-08-2014, 07:59 PM
Post: #1
Cracked Screen. Replacement
Dropped my Prime today, and the screen is cracked. Can it be replaced?
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10-09-2014, 03:17 PM
Post: #2
RE: Cracked Screen. Replacement
(10-08-2014 07:59 PM)mkspence Wrote:  Dropped my Prime today, and the screen is cracked. Can it be replaced?

Sure you can replace the Prime. Smile
The cost of replacing the screen out of warranty (hardware, labor, shipping both ways) would be as much if not more than the cost of a new Prime. if you want to do it yourself, you'll have to find a Prime that died of other reasons and cannibalize it for parts.

Tom L

Tom L
Cui bono?
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10-09-2014, 03:45 PM
Post: #3
RE: Cracked Screen. Replacement
You can always call support. I am guessing that type of thing is not covered (I don't know of any company that does without insurance or extended warrany purchase or similar), but you never know.

TW

Although I work for HP, the views and opinions I post here are my own.
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