How to contact HP regarding warranty

[lthardison]

Hi,

I was looking on HP's website to find a support link but there was nothing available. My HP Prime G2 screen is flickering, which is strange because my G1 did not do that. Who would I contact regarding getting my calculator serviced or exchanged under the warranty? I bought it on Amazon.

Thank you!

[Steve Simpkin]

Have you tried adjusting the refresh rate?
https://www.hpmuseum.org/forum/thread-14...26956.html

[lthardison]

I didn't know you could do that! Thank you, that seems to have fixed the problem.

[verohruskova]

(04-03-2022 06:48 PM)lthardison Wrote:  Hi,

I was looking on HP's website to find a support link but there was nothing available. My HP Prime G2 screen is flickering, which is strange because my G1 did not do that. Who would I contact regarding getting my calculator serviced or exchanged under the warranty? I bought it on Amazon.

Thank you!

Hello,

I am sorry to hear that your HP PRIME G2 is not working properly. Of course, you can get your calculator servised under the warranty.
If you are based in North or South America, please visit this website to get it fixed: https://hpofficesupply.com/product-suppo...ted-lines/

If you are based in EMEA or APAC, please visit our website and contact us through the formula or the phone: https://hpcalcs.com/contact-us/

Thank you.

Veronika Hruskova