Cannot Upgrade Firmware Past Ver. 8151 [Solved]

[Tim Wessman]

(05-23-2016 11:49 AM)JamesWilliams Wrote:  But you have not answered my real question: why is the HP Connectivity Kit not updating my firmware correctly? I have Build 2016 4 14 Rev. 10077 of the Connectivity Kit. When I click on "Update Calculator," it simply reinstalls firmware 8151 every time.

Is the account you are using a "non-admin" user account? If so, then it might be possible when it attempts to get the location of the update files on your drive, it is looking in "\Users\Administrator\Documents\HP Prime Connectivity Kit\firmware" or something like that. Can you look on your drive to see if you have two places where the firmware files have been placed?

Once you've found that, delete the files in the admin spot (else put the new ones there).