Firmware replacement

[Slavomir_Cerny]

(08-26-2021 09:10 PM)Thomas_Sch Wrote:  Hello Slavomir,

edit: You mentioned, that your path to the firmware is
C:\users\username\Documents\firmware\PrimeG1 directory (i.e. not in ....\HP Connectivity Kit\....).
- Can it be that this is the path to the unzipped files?
- Maybe something is wrong with your installation of the Connectivity Kit, or it's a very old version?
To be sure, remove the program, and do a fresh installation of an actual version.

Here are more questions regarding your installation.

1. which OS you are using on your PC? Windows? Windows10?
2. what's the version of the HP Connectivity Kit you have installed? (mine ist: Build: 2.1.14592 (2021 6 9) ).
   If it's lower(older, please try to update. e.g. from https://www.hpcalc.org/details/8938
3. do you have installed also the HP Prime Virtual Calculator?
   (actual version is Build: 2.1.14592 (2021 6 9) )
   You can find it at https://www.hpcalc.org/details/8939
4. If you have started Connectivity Kit and Virtual calculator, there should be the Virtual Calc. in the left Pane of the Conn. Kit, under "Calculators".
5. Right clicking on the Virtual Calculator you should get the options:
   "Preferences, Rename, Get screen capture, >>Backup<<, Clone from here, Restore, Properties, Refresh "
   Do you see this options?
   

Hi Thomas,
- my Winver is 21H1, OS Build 19043.1165
- HP Prime Firmware after a successful downgrade is 2.1.14425 (2020-01-16) HW version C, OS: V0.050.640
- ConnKit is 2.1.14592 (2021-6-9)

My problem appeared after installation of the newest HP Firmware. Clicking the calc name in a pane caused calculator restart. Bug in the new firmware for G1 version is reported and downgrade to the version 2020-01-16 fixes the bug (as it is my experience).
Now I am OK
I do no use Virtual Calculator at all. And I will refuse any upgrades of the Prime and ConnKit in future.
Once more thanks for your help and assistance.
Slavomir