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Hp prime - bricked -stuck at the Hp logo
09-02-2018, 02:12 PM (This post was last modified: 09-02-2018 02:28 PM by Tim Wessman.)
Post: #9
RE: Hp prime - bricked -stuck at the Hp logo
Delete all your files you have download and manually placed from "<Documents>/HP Connectivity Kit/Firmware". Just delete that folder.

Now open the connectivity kit and do a "check for update". It will download and place the files in the correct place. I don't think you have files placed properly in the new correct location. Just let the connkit handle it.

Put the calculator into update mode. I assume you are on windows. Let it detect the calculator and it will prompt for an update. It needs to run the 3 times to send the 3 files. Then try the C-F-O thing as I mentioned to get into the factory menu. You are trying to format the C: drive to ensure you have an empty filesystem.

TW

Although I work for HP, the views and opinions I post here are my own.
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RE: Hp prime - bricked -stuck at the Hp logo - Tim Wessman - 09-02-2018 02:12 PM



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