Cannot Upgrade Firmware Past Ver. 8151 [Solved]

[JamesWilliams]

Yay! My HP Prime is at 10077. But I must provide some feedback . . .

Tim, I followed your instructions to the letter, but they did not work as a regular user; the Connectivity Kit said it had found 10077, but after each "update," my Prime still showed ver. 8151 when I clicked on "About HP Prime." (Yes, I had first deleted every single HP Prime-related directory and file and program on the machine and reinstalled everything from scratch. And, yes, I entered the correct Admin password at every UAC prompt that popped up during the steps.) Your steps did not work until I logged out, logged back in to the Administrator account, and then did all steps from there from the beginning.

Thank you very much for your patient help. The non-ftp download links worked perfectly, and all my software is now upgraded to the latest version.