help! my prime g2 screen has become all white! edit 01

[Liamtoh Resu]

So I did the factory reset procedure as described in the pdf file

hp prime factory reset

The procedure worked when I started with the prime turned off.

As for Amereicanese:

Not too long ago I could cross the Delaware River from NJ into PA.
The builboards contained the quote "Welcome to America".

I have read NJ english, American english and British english over
the years.

Cheers.