DM41X

[Frido Bohn]

Dear All,

On a positive note, I like my DM41X a lot! On the HP41 sector it is the best achievement since Monte's 41CL and Diego's NovRam family. I also had issues around the USB port and had to "customize" a cable in order to get the communication working. I love my HP41 since I purchased it in the 80s for what was a fortune to me at that time, and I admire all those folks who keep the legacy alive with their knowledge and enthusiasm. I think that SM can be categorized between an amateur and professional organization. I can't imagine that they will make a fortune with this business model as they depend on a dying-out population of original HP-calculator owners and won't be able to open a market with new customers that never were in contact with the real thing - unless somebody proves me wrong.
Frankly, I don't expect 100% perfect products from SM. Neither full-professional companies do this. Customer support and attendance is fairly demanding and cost-intensive. I wouldn't expect SM to afford this either. Here is where this forum comes into play with lots of nice people willing to share their knowledge and experience. Of course we are free to contact SM to get issues resolved but I am against propagating a blaming culture here that merely is for venting frustration but does not call for solutions.

Sincerely!