HP Prime Firmware Update Fix

[John Colvin]

I have been unable to update my HP Prime with the new firmware release and
others have posted this same issue on the old HP forum. I called HP support
today and got the solution.

Apparently some makes of computers will not install the firmware while other
computer brands will. If you're computer fails to install the firmware, you
don't have to find another computer to install it.

Simply restart your computer in Safe Mode with Networking and the firmware installs
successfully. This works for Windows 7 OS 64-bit.