Hp prime - bricked -stuck at the Hp logo

[CyberAngel]

(09-04-2018 01:03 AM)JDW Wrote:  

(09-04-2018 12:57 AM)Matheus Hermes Wrote:  ...I put the calculator to charge and when I went to get it out of the charger it was locked showing only the hp logo...

Thank you for explaining that it isn't "broken" in terms of damage caused through negligence (dropping, etc.) on your part. It would appear you did nothing wrong other than to dare charge your Prime!

Tim W., can charging the Prime brick the Prime? Would a faulty battery cause this and prevent unblocking?

HW experienced opinion: not related to charging
One in a million hardware failure of a control chip. <- lucky guess
HP warranty replaces your HP Prime.