HP Forums
@ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair - Printable Version

+- HP Forums (https://www.hpmuseum.org/forum)
+-- Forum: HP Calculators (and very old HP Computers) (/forum-3.html)
+--- Forum: HP Prime (/forum-5.html)
+--- Thread: @ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair (/thread-18122.html)

Pages: 1 2


RE: @ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair - calc_freak - 04-21-2022 02:16 AM

(03-23-2022 10:00 AM)KlaasKuperus Wrote:  
(03-22-2022 08:36 PM)Thomas_Sch Wrote:  second, would it help to additionally report the above error message (and the one from the other thread) in the Moravia forum?

No, that is not needed. We read everything and take your remarks and suggestions seriously. Rest assured we are working on it.

They have top men on the job.

TOP MEN

(just not Tim or Cyrille)


RE: @ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair - LarsF - 04-21-2022 02:28 PM

(04-20-2022 08:59 PM)Thomas_Sch Wrote:  
(04-20-2022 04:58 PM)LarsF Wrote:  .. I also download firmware from 2018, and before I try, is it possible to downgrade?

Yes, it's possible to downgrade.
Jaco Wall posted instructions in this posting:
https://www.hpmuseum.org/forum/thread-18103-post-157896.html#pid157896

Firmware from beginning of 2020 will also work. (fw_2.1.14425)
Please have a look at https://www.sgss.ca/hpprime.html

Ok I will try that, thanks for the info.


RE: @ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair - hprime2user - 05-15-2022 10:57 AM

Pitching in with my own experience with a HP Prime G2 and Connectivity Kit for Mac (M1 under Rosetta, 2020 1 16). The calculator on 2021-05 and 2021-11 crashes when expanding the sidebar tree.

Downgrading the HP Prime's firmware back to 20200121 (20200116 also appears to resolve the crash problem, but then the touchscreen on the Prime is unresponsive) will solve the problem - if anyone else is experiencing this issue, I recommend this solution. Lack of Python is unfortunate, but I am just a student and lack of Python doesn't impact me too much.


RE: @ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair - jte - 05-16-2022 05:47 AM

(05-15-2022 10:57 AM)hprime2user Wrote:  Pitching in with my own experience with a HP Prime G2 and Connectivity Kit for Mac (M1 under Rosetta, 2020 1 16). The calculator on 2021-05 and 2021-11 crashes when expanding the sidebar tree.

Downgrading the HP Prime’s firmware back to 20200121 (20200116 also appears to resolve the crash problem, but then the touchscreen on the Prime is unresponsive) will solve the problem - if anyone else is experiencing this issue, I recommend this solution. Lack of Python is unfortunate, but I am just a student and lack of Python doesn’t impact me too much.

Does this occur for you when using the latest official G2 firmware? (That being 2.1.14603 (2021 12 02).) I have just tried this on an Intel Mac here and didn’t experience any crashing (with the 2.1.14425 (2020 1 16) Connectivity Kit).


RE: @ Moravia: urgent: Error with Prime G1 and Connectivity Kit - Please Repair - Thomas_Sch - 05-16-2022 03:08 PM

(04-21-2022 02:16 AM)calc_freak Wrote:  
(03-23-2022 10:00 AM)KlaasKuperus Wrote:  No, that is not needed. We read everything and take your remarks and suggestions seriously. Rest assured we are working on it.

They have top men on the job.

TOP MEN

(just not Tim or Cyrille)

Thanks for your comment, that's exactly why my hopes are very limited.

Miracles are always possible.

Mr. Kuperus has promised to keep the affected owners of the G1
up to date - we will see.

@hprime2user: this thread is dedicated to model G1 problems with Connection Kit, waiting for answers from Moravia et al.
Maybe you could open a new thread?