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Hp prime - bricked -stuck at the Hp logo - Printable Version

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RE: Hp prime - bricked -stuck at the Hp logo - Tim Wessman - 09-05-2018 05:05 AM

One last thing to try, can you remove the battery and plug in the USB to power it? Does it start without the battery installed?

RE: Hp prime - bricked -stuck at the Hp logo - Matheus Hermes - 09-05-2018 03:55 PM

(09-05-2018 05:05 AM)Tim Wessman Wrote:  One last thing to try, can you remove the battery and plug in the USB to power it? Does it start without the battery installed?

Yes.

RE: Hp prime - bricked -stuck at the Hp logo - Tim Wessman - 09-05-2018 04:17 PM

So that is a "yes, the calcualtor boots"?

If so, your battery is bad I think. Else you could also try getting the calculator all booted up, leaving it plugged in, and replace the battery while running. Leave it for a bit after that and see if it starts charging.

RE: Hp prime - bricked -stuck at the Hp logo - Matheus Hermes - 09-05-2018 05:32 PM

(09-05-2018 04:17 PM)Tim Wessman Wrote:  So that is a "yes, the calcualtor boots"?

If so, your battery is bad I think. Else you could also try getting the calculator all booted up, leaving it plugged in, and replace the battery while running. Leave it for a bit after that and see if it starts charging.

Hey Tim, I recorded a video.

https://youtu.be/CRE5L1CP-OU

RE: Hp prime - bricked -stuck at the Hp logo - Zaphod - 09-06-2018 09:52 AM

What else can you on diag screen, can you confirm what it thinks its FW version is ?

and perhaps perform the other tests on this screen

[Image: image.jpg]