HP Forums

Hi Tim,

please let me ask "again":

Is Version A of the Prime able to work with the StreamSmart 410 at all?

Thanks in advance.
Frank

No. Call support. Tell them you have a streamer that will not function with your old Prime unit.

Dear Prime fans,

finally I got my "new" Prime today and could start the connection to the SS410 immediately...

Every thing concerning measurements works fine, as expected.

The exchange of the "old" to a "new" Prime via HP U.S.A. ran fast and smoothly.

As I'm living in Germany I was surprised because of the unproblematic delivery from U.S.A., thanks to the guys of HP...

Frank