HP Forums

Hello all
I have a quick question about a new HP Prime I just got in order to replace my old one.
Mine was stolen out of my car a few weeks back at school, and have dearly missed it. I just got a new one today from Best Buy and the gray lines that separate calculations on the home and cas screen are flickering to a distracting extent. I've already tried updating the firmware. Does anyone happen to know if this is a known QC issue and I should just swap it out? Or are there any software fixes for it?
Any help is appreciated from this broke undergrad

Have you tried adjusting the refresh rate?
https://www.hpmuseum.org/forum/thread-14...26956.html

That is one of the things the adjustable refresh rate is used for and it helped the last person who had this issue.
https://www.hpmuseum.org/forum/thread-18...#pid158746

Having received a spanking new Prime G2 Rev D only today, the screen flicker in a sunlit room was the first thing I noticed. I thought I’d been given a faulty unit.

Thanks to this thread, the screen won’t give me headaches.