11-08-2020, 10:35 PM
Hello, I'm pretty shocked, since I've been updating other calcs tons of times and this is the first time it happened to me...so a little challenge for you gentlemans, and a (very ) small hope for me.
HP Prime
Software Version: 2014 12 3 (6975)
Hardware Version : A
CAS Version: 1.1.2-11
S/N : 4CY342080X
Operating System :SDKV0.44_R.521
Charged for 5 hours straight before updating.
1) Put into recovery mode ( V13) and connected to HP Connectivity Kit 2.1.14425 ( 2020 1 16)
2) the Connectivity Kit asked me if I wanted to update the Calculator, answered yes
3) 2-3 stages of transferring and loading ( could see the progress bar going parallel on the Calculator AND on the PC screen)
- At the end of, I believe, 3rd stage, maybe it was the ROM's, the screen went totally black.
- Waited 2-3 minutes then tried to power on the calculator with no result, screen always black, no sign of life.
- Unmounted the battery to check the charge and I still measured 3.9 V; waited 30 seconds before inserting it again in the calculator, but no sign of life, only a black screen.
Tried C+F+O and paper clip, with no result.
Can you please guide me on how to recover from this situation, ( if possible, of course)..? I'm pretty sure everything went as it was supposed to, except for the final unexpected result...
Thank you
Andrea
HP Prime
Software Version: 2014 12 3 (6975)
Hardware Version : A
CAS Version: 1.1.2-11
S/N : 4CY342080X
Operating System :SDKV0.44_R.521
Charged for 5 hours straight before updating.
1) Put into recovery mode ( V13) and connected to HP Connectivity Kit 2.1.14425 ( 2020 1 16)
2) the Connectivity Kit asked me if I wanted to update the Calculator, answered yes
3) 2-3 stages of transferring and loading ( could see the progress bar going parallel on the Calculator AND on the PC screen)
- At the end of, I believe, 3rd stage, maybe it was the ROM's, the screen went totally black.
- Waited 2-3 minutes then tried to power on the calculator with no result, screen always black, no sign of life.
- Unmounted the battery to check the charge and I still measured 3.9 V; waited 30 seconds before inserting it again in the calculator, but no sign of life, only a black screen.
Tried C+F+O and paper clip, with no result.
Can you please guide me on how to recover from this situation, ( if possible, of course)..? I'm pretty sure everything went as it was supposed to, except for the final unexpected result...
Thank you
Andrea