HP Forums

Hello,
this morning i ran the hp prime connectivity kit and i updated it with the last revision of january 2020.

everything went fine until i rebooted the laptop (triggered by the application). the connectivity kit seems to launch but it remains in background.

I can see the connectivity kit active in the app taskbar and there is no way to see the app on the screen…

any hint?

i run winsows 10 on a hp spectre…

thanks

Giancarlo

Probably is just in an offscreen position. In the taskbar, over the ConnKit icon do Shift+Right click and then "move" and then click and drag to the center of the screen

Adding to offscreen position.
Activate Kit in the taskbar, press Alt + Space, move with arrows to bring the window to visible area, cancel with Esc if you think you have left it even further away, and accept with Enter to accept.

Hello for your hint.
That solved my issue.

It is not clear what happened however now it works.

Thank you guys for the support.

Giancarlo