HP Forums

I got a new prime (ver. C, had ver. A before) and my connectivity kit is crashing on both Windows and Mac when I expand the calculator tree.

I updated the firmware to the latest version on both systems, but the apps are still crashing. Any ideas how to fix this?

Thanks

-edit-

I solved the problem by backing up my other calculator and restoring the backup to the new one. That's a crazy solution but worked.

What would happen if I didn't have a backup?

Any other solutions to this?