HP Forums

Hi folks! I got an "issue" after upgrading my HP prime to the latest firmware; i didn't used the procedure that tim recommended, i first installed the latest version of the connkit(Help=>search for upgrades at connkit) as i remember it also downloaded the latest firmware, then i connected the Prime to the usb port, and the connkit itself asked me if i wanted to upgrade the calculator connected,i presses YES and the upgrade took place, everything alright, but when the calculator takes me to the APPS menu i realized that every application appears TWiCE on the apps display, everything works fine until now but the applications duplicated! Anyone knows how to solve this? Should i upgrade again with the procedure specified in this post?(could it be solved by formatting C disk?) im so deleted terrified my friends ( i will be very grateful if you can help me u_u

Just do "CLEAR" on the APPS screen. That should remove and reset them all. No idea why it duplicated them though.

When i press shift+Clear , it asks me if i wanna delete ALL, what happend if i press yes,exactly??? Te calculator will have no apps? i just wanna remove the cloned apps , p.s: is anyway possible of delete them one by one?

(08-24-2014 08:31 PM)Alejandro.caroca Wrote: [ -> ]When i press shift+Clear , it asks me if i wanna delete ALL, what happend if i press yes,exactly??? Te calculator will have no apps? i just wanna remove the cloned apps ,

The permanently built in apps cannot be deleted, so go ahead and clear all without worries. That will restore your Apps Library to its original contents.

(08-24-2014 08:31 PM)Alejandro.caroca Wrote: [ -> ]p.s: is anyway possible of delete them one by one?

Yes, just highlight it and press backspace (or Del). If it's a built-in app, it'll reset it to its original state. If it's a saved copy, it'll delete it.