HP Forums

Full Version: PM inbox full
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
With the last PM I have received the storage use for my PMs has gone up to 100%.
I now have deleted about 20% of my messages, but it remains at 100%. Any Idea why that might be the case?

Cheers,
Harald
(02-15-2019 01:18 PM)Harald Wrote: [ -> ]With the last PM I have received the storage use for my PMs has gone up to 100%.
I now have deleted about 20% of my messages, but it remains at 100%. Any Idea why that might be the case?

Cheers,
Harald

When you 'delete' messages, they are actually only moved to a trash/deleted folder, not really removed. You have to select the trash/deleted folder on the left side, then once again select the messages and delete them again (aka 'empty the trash').
(02-15-2019 01:39 PM)rprosperi Wrote: [ -> ]
(02-15-2019 01:18 PM)Harald Wrote: [ -> ]With the last PM I have received the storage use for my PMs has gone up to 100%.
I now have deleted about 20% of my messages, but it remains at 100%. Any Idea why that might be the case?

Cheers,
Harald

When you 'delete' messages, they are actually only moved to a trash/deleted folder, not really removed. You have to select the trash/deleted folder on the left side, then once again select the messages and delete them again (aka 'empty the trash').

Oops, that was a bit silly of me. Thanks!
Reference URL's