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Recent Android update for HP Prime Pro completely unusable
02-18-2018, 01:20 PM
Post: #1
Recent Android update for HP Prime Pro completely unusable
Since the latest update my HP Prime Pro app freezes after about 1 minute.
In order to get it working again I have to do 3 attempts, after which it freezes again after about 1 minute.

So absolutely not workable.

Besides the Advanced Graphing app does not work properly anymore:


   

   

I have a Samsung Galaxy tablet, Android 4.4.2 and the update is version:
13333, 2018 01 24
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02-18-2018, 01:49 PM
Post: #2
RE: Recent Android update for HP Prime Pro completely unusable
Well, that must have another reason, my Galaxy Tab with Android 4.4.2 works as expected, both graphs are properly shown and I used the app for several minutes, no problem, the same with my mobile phone Huawei P10 with Android Oreo.
Arno
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02-18-2018, 03:44 PM
Post: #3
RE: Recent Android update for HP Prime Pro completely unusable
Galaxy Tab S, Android 6.0.1: Seems to freeze when the plot X-range is less than zero for the square root equation.

Like the old joke
Patient: "It hurts when I move my arm like this."
Doctor: "Well, then don't do that!"

The physical Prime (13333) seems to handle the invalid range correctly.

~Mark
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02-18-2018, 10:36 PM
Post: #4
RE: Recent Android update for HP Prime Pro completely unusable
(02-18-2018 01:49 PM)Arno K Wrote:  Well, that must have another reason, my Galaxy Tab with Android 4.4.2 works as expected, both graphs are properly shown and I used the app for several minutes, no problem, the same with my mobile phone Huawei P10 with Android Oreo.
Arno

Hello Arno K,

Maybe it matters that I have a Samsung Galaxy Tab Pro 8.4''

technical details:

Chipset: Qualcomm Snapdragon 800
CPU: Quad-core 2.3 GHz Qualcomm Krait 400
GPU: Qualcomm Adreno 330
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02-18-2018, 10:48 PM
Post: #5
RE: Recent Android update for HP Prime Pro completely unusable
(02-18-2018 10:36 PM)Jan_D Wrote:  
(02-18-2018 01:49 PM)Arno K Wrote:  Well, that must have another reason, my Galaxy Tab with Android 4.4.2 works as expected, both graphs are properly shown and I used the app for several minutes, no problem, the same with my mobile phone Huawei P10 with Android Oreo.
Arno

Hello Arno K,

Maybe it matters that I have a Samsung Galaxy Tab Pro 8.4''

technical details:

Chipset: Qualcomm Snapdragon 800
CPU: Quad-core 2.3 GHz Qualcomm Krait 400
GPU: Qualcomm Adreno 330
Perhaps, mine is a Galaxy Tab 4 (7.0, Wi-Fi) with a quad-core processor ARM Cortex-A7 MPCore which is rooted.
Arno
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02-18-2018, 11:09 PM
Post: #6
RE: Recent Android update for HP Prime Pro completely unusable
(02-18-2018 10:48 PM)Arno K Wrote:  Perhaps, mine is a Galaxy Tab 4 (7.0, Wi-Fi) with a quad-core processor ARM Cortex-A7 MPCore which is rooted.
Arno

See this similar thread:

Bug: HP Prime Pro Android Advanced Graphing 1.4.0 2018.01.24 1.4.0.13333 firmware

Tim confirms in post #7 that the issue is only related to ARM processors.

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02-18-2018, 11:37 PM
Post: #7
RE: Recent Android update for HP Prime Pro completely unusable
(02-18-2018 11:09 PM)Mark Hardman Wrote:  See this similar thread:

Bug: HP Prime Pro Android Advanced Graphing 1.4.0 2018.01.24 1.4.0.13333 firmware

Tim confirms in post #7 that the issue is only related to ARM processors.

The Qualcomm Snapdragon central processing unit (CPU) uses the ARM RISC instruction set

https://en.wikipedia.org/wiki/Qualcomm_Snapdragon
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02-24-2018, 03:44 AM
Post: #8
RE: Recent Android update for HP Prime Pro completely unusable
I have a Samsung Galaxy Tab Pro 8.4'' i does freeze alot, it appears to works ok on my asus zenfone 2
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02-24-2018, 04:15 AM
Post: #9
RE: Recent Android update for HP Prime Pro completely unusable
(02-24-2018 03:44 AM)Dougggg Wrote:  I have a Samsung Galaxy Tab Pro 8.4'' i does freeze alot, it appears to works ok on my asus zenfone 2

Did the recent update make any change at all?

TW

Although I work for the HP calculator group, the views and opinions I post here are my own.
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02-24-2018, 06:43 AM
Post: #10
RE: Recent Android update for HP Prime Pro completely unusable
The example works perfectly on my tablet! Latest update, works great.

Galaxy Tab S, Android 6.0.1

~Mark
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02-24-2018, 01:52 PM
Post: #11
RE: Recent Android update for HP Prime Pro completely unusable
I actually just got the app a couple days ago so no previous experience. on the Samsung it freezes after a few minutes consistently. I mostly got the android prime for my phone and it works perfectly so far. thought it would be cool on the big screen Smile



(02-24-2018 04:15 AM)Tim Wessman Wrote:  
(02-24-2018 03:44 AM)Dougggg Wrote:  I have a Samsung Galaxy Tab Pro 8.4'' i does freeze alot, it appears to works ok on my asus zenfone 2

Did the recent update make any change at all?
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02-24-2018, 05:39 PM (This post was last modified: 02-24-2018 05:41 PM by Jan_D.)
Post: #12
RE: Recent Android update for HP Prime Pro completely unusable
(02-24-2018 04:15 AM)Tim Wessman Wrote:  Did the recent update make any change at all?

It still freezes in times of the order of 1 minute, maybe a little later, I do not know.

The Advanced Graphing app seems to be OK now, at least the examples I gave earlier work correct now.

I am glad that I made a backup of an earlier version which I have reinstalled.
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02-24-2018, 07:26 PM
Post: #13
RE: Recent Android update for HP Prime Pro completely unusable
It's also freezing within a minute on my Sony Z3 Compact phone & tablet, Android 6.0.1.
No change compared to the beta versions.
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02-24-2018, 07:59 PM
Post: #14
RE: Recent Android update for HP Prime Pro completely unusable
Perhaps that may be an issue with internet connection, my Galaxy tablet crashes on start of the Prime Pro app when wireless lan is switched off ( I use it mostly for reading, no connection necessary), with wlan on that never happens.
Arno
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02-24-2018, 09:52 PM (This post was last modified: 02-24-2018 10:12 PM by Jan_D.)
Post: #15
RE: Recent Android update for HP Prime Pro completely unusable
(02-24-2018 07:26 PM)Didier Lachieze Wrote:  It's also freezing within a minute on my Sony Z3 Compact phone & tablet, Android 6.0.1.
No change compared to the beta versions.

Its chipset is very much alike that of the Samsung Galaxy Tab Pro 8.4'' (see post #4):

Chipset: Qualcomm Snapdragon 801
CPU: Quad-core 2.5 GHz Qualcomm Krait 400
GPU: Qualcomm Adreno 330
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