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+--- Thread: HP Prime on Windows 11 (/thread-20366.html)
HP Prime on Windows 11 - Juniper - 08-23-2023 05:12 AM
Hi, I'm really having trouble getting HP Connectivity Kit to see my brand new HP Prime.
I have an up-to-date Windows 11 installation.
I'm running HP Connectivity Kit 2.1.14730 (2023 4 13)
(The emulator is connecting to it fine)
The firmware on the Prime is 2.1.1458. It's charged, and is receiving a charge from the computer.
I've tried several usb micro cables, in several different ports and hubs on my computer.
I've even tried doing a CFO reset, no help.
I'm stumped. I've even tried running Connectivity Kit in Administrator mode.
RE: HP Prime on Windows 11 - Juniper - 08-23-2023 09:55 PM
Next day here. I used my work computer that's running Windows 10, so that's working, (once I figured out how to get Connectivity Kit to not use my corporate network redirectedDirs area, and moved the firmware files from where it downloaded them to where I told it to find them.)
Firmware is updated now, so I'll try it again when I get home. I'm starting to think my existing cables might be to blame.
RE: HP Prime on Windows 11 - BruceH - 08-24-2023 09:31 PM
Try connecting the Prime via a USB 2.0 hub.
(Sounds weird, I know, but long explanation and I can't find the thread right now.)