HP Forum Archive 21

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HP Prime finally updated! Message #1 Posted by Les Koller on 9 Dec 2013, 8:08 p.m. Finally Monday is here and I got a chance to call HP Tech Support. The agent sent me a file via email that successfully restored my unit to factory condition. After hanging up I tried to upgrade the Prime 2 more times, unsuccessfully. I downloaded all the files to my wife's newer (by 2 years) Win8 machine, and the calculator gobbled up the firmware! Now I am happy again, and no longer want to throw this pretty remarkable machine against the wall! LOL.

Re: HP Prime finally updated! Message #2 Posted by aurelio on 10 Dec 2013, 12:41 a.m., in response to message #1 by Les Koller HURRA!

Re: HP Prime finally updated! Message #3 Posted by Les Koller on 10 Dec 2013, 1:58 a.m., in response to message #2 by aurelio Thanks so much. I have had fun exploring the Prime for the last several hours.

Re: HP Prime finally updated! Message #4 Posted by cyrille de Brébisson on 10 Dec 2013, 8:35 a.m., in response to message #1 by Les Koller Hello, Could you PM me your computer details info (cpu, chipset, USB port...)? I am trying to figure out why it does not want to upgrade on some machines... thanks, cyrille

Re: HP Prime finally updated! Message #5 Posted by Les Koller on 10 Dec 2013, 9:23 p.m., in response to message #4 by cyrille de Brébisson I just sent you a Belarc Inventory of my machine. Hope it helps!

Re: HP Prime finally updated! Message #6 Posted by Eddie W. Shore on 10 Dec 2013, 9:01 a.m., in response to message #1 by Les Koller Quote: Finally Monday is here and I got a chance to call HP Tech Support. The agent sent me a file via email that successfully restored my unit to factory condition. After hanging up I tried to upgrade the Prime 2 more times, unsuccessfully. I downloaded all the files to my wife's newer (by 2 years) Win8 machine, and the calculator gobbled up the firmware! Now I am happy again, and no longer want to throw this pretty remarkable machine against the wall! LOL. Yes! CHEERS!

Re: HP Prime finally updated! Message #7 Posted by Les Koller on 10 Dec 2013, 9:23 p.m., in response to message #6 by Eddie W. Shore Thank you kindly!

Re: HP Prime finally updated! Message #8 Posted by Michael de Estrada on 10 Dec 2013, 9:09 a.m., in response to message #1 by Les Koller Glad to hear this. I guess it was just dumb luck that my update went smoothly on my computer (Acer Aspire with Win 7 Home Premium). Still, all this angst could have been avoided for so many folks if hp just provided SD card support for the Prime. Hint, hint.

Re: HP Prime finally updated! Message #9 Posted by Les Koller on 10 Dec 2013, 9:25 p.m., in response to message #8 by Michael de Estrada I agree! I am sure HP is listening and following. How could you leave the SD Card slot out? PLEASE put it in the next incarnation of your beautiful calculators! edited for spelling error Edited: 10 Dec 2013, 9:27 p.m.

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