Re: HP-Prime firmware update on a Mac Message #2 Posted by Michael de Estrada on 14 Nov 2013, 2:42 p.m., in response to message #1 by Javier Goizueta
OK, first off what is happening is that the update is trying access your calculator as an added drive, just like a USB drive creates a new drive when it's connected. So, while it is installing the drivers, it is also trying to make the firmware update, which is why it fails. Just be patient and let it stop making noises, and just click on update firmware in the connectivity kit a second time w/o disconnecting anything. Also, do not have the Emulator running while you are doing all of this, as it will get very confused.
Second, you probably do not need to do the firmware update, since it is the same as what's on your calculator already. Go to Help -> Tree -> About HP Prime, and if you see Software version 2013 8 13 (5106), then you have the latest version and don't need to do an update.
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