|Re: My new HP Prime turned to stone|
Message #5 Posted by Chris Tvergard on 27 Sept 2013, 9:23 p.m.,
in response to message #4 by Bill (Smithville, NJ)
Oh no, my comments were only intended as being very positive. How often does a lead programmer offer tech support and take his time to communicate practically in real time with calculator users - and publically too (making the competitors shake in their pants I'll bet you)? I think Tim has been, and is, fantastic. And over the years HP has never failed me when I had some product in need of repair. I was just in between two flights flying my own plane and perhaps I should have been more attentive to the possibility of any misunderstandings. And yes, my Prime passed the flight level 140 test unpressurized, and I was so excited to take it along on its maiden flight as my new flight computer!
As a customer I feel good about the new HP innovations like the outstanding HP Prime, and now as a first, motion sensors in laptops, etc. And, it seems (to me) like Tim has a high level of autonomy and almost runs it like a start-up within. That kind of corporate thinking by the relatively new HP CEO is very promising from my point of view and bodes well for HP.
Thanks, and my apologies for any confusions I may have caused,