Re: Lost parcel? Message #2 Posted by Alexander Oestert on 28 Feb 2012, 8:47 a.m., in response to message #1 by Matthias Wehrli
I can't tell you what actually happened in your case, but I can confirm that I had this situation with the exact same message for a parcel send to me from the US - and it WAS at the German customs, although the message did not say so. The whole information ever posted on the USPS tracking site was the text you posted above, it was never updated when the parcel moved in the US, when it left the US, entered Germany or was finally handed over to me. Never! :-(
Still, your parcel seems to take a VERY long time, so I would file a complaint with USPS and phone your local customs to see if they maybe have forgotten to send you the usual notification.
My parcel back then with this message was the 15C LE, that took over six weeks if I remember correctly. Taking Christmas and maybe some extra slow helvetic customs officers into account, you might receive yours any day now...
Good luck!
Edited: 28 Feb 2012, 8:53 a.m.
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