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HP Forum Archive 20

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HP 15C LE: keyboard problems
Message #1 Posted by dietmar13 on 7 Feb 2012, 2:04 p.m.

hello, i have bought a HP 15C LE from "The Calculator Store" and got it today.

S/N: CNA148022R (Lim. Ed. No.: 11041) - european version?

unfortunately is the "*" key not working as expected. you have to press hard or more than twice until it is recogniced.

how should i proceed: contact the store or HP directly?

i thought, the keyboard problem was solved?

the best

dietmar

      
Re: HP 15C LE: keyboard problems
Message #2 Posted by Marcus von Cube, Germany on 7 Feb 2012, 3:41 p.m.,
in response to message #1 by dietmar13

You should return it to the dealer.

      
Re: HP 15C LE: keyboard problems
Message #3 Posted by Reth on 7 Feb 2012, 5:05 p.m.,
in response to message #1 by dietmar13

Now that's bad...

      
Re: HP 15C LE: keyboard problems
Message #4 Posted by Lincoln R. on 7 Feb 2012, 8:00 p.m.,
in response to message #1 by dietmar13

Ask the dealer first. If they have more for exchanges send it back to them. If not, then try HP, they might actually have some in stock for replacing dead units under warranty.

      
Re: HP 15C LE: keyboard problems
Message #5 Posted by Bart (UK) on 9 Feb 2012, 11:04 a.m.,
in response to message #1 by dietmar13

Mine arrived from "The Calculator Store" yesterday. I tested all the keys (pressing as lightly as possible until they clicked), and I'm happy to report there are no problems. All keys registered first time, every time.


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