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HP15C LE Keyboard Survey Take 3 (last round)
Message #1 Posted by M. Joury on 25 Sept 2011, 7:08 p.m.

All,

So far I have gotten responses for 147 calculators. Of those 18 have been reported as having keyboard problems. So at this moment we have a "failure" rate of 12.24%.

For those that have not responded to this survey and would care to do so please let me know how many HP-15C LE's you have purchased and how many of those (if any) have bad keys. Loose or "rattly" f and g keys don't qualify as bad keys for the purposed of this survey as long as they register correctly when pressed.

So, for example, if you have 3 calcs and 1 is bad please respond with: 3:1.

Thanks to everyone that has responded so far!

Cheers,

-Marwan

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #2 Posted by Martin Pinckney on 25 Sept 2011, 7:15 p.m.,
in response to message #1 by M. Joury

1:0

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #3 Posted by John B. Corley on 25 Sept 2011, 7:22 p.m.,
in response to message #1 by M. Joury

1:0 LEN 00341

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #4 Posted by Eamonn on 25 Sept 2011, 11:25 p.m.,
in response to message #1 by M. Joury

1:0

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #5 Posted by Andrés C. Rodríguez (Argentina) on 26 Sept 2011, 3:29 a.m.,
in response to message #1 by M. Joury

I have one 15C LE and the keyboard shows no problems, is useable enough.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #6 Posted by Todd Garabedian on 26 Sept 2011, 6:25 a.m.,
in response to message #1 by M. Joury

2:0

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #7 Posted by Dave Mabry on 26 Sept 2011, 6:27 a.m.,
in response to message #1 by M. Joury

1:0

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #8 Posted by Frank Rottgardt on 26 Sept 2011, 6:44 a.m.,
in response to message #1 by M. Joury

Got mine today from SC

1:0

CNA 132090Q LE# 00133

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #9 Posted by Alexander Oestert on 26 Sept 2011, 7:30 a.m.,
in response to message #1 by M. Joury

Please, keep the survey open until the German lot has been delivered. Ours are hanging around at the customs, probably for another two weeks.

Edited: 26 Sept 2011, 7:31 a.m.

            
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #10 Posted by M. Joury on 26 Sept 2011, 10:25 a.m.,
in response to message #9 by Alexander Oestert

Ok. Only reason I was going to close it was I figured people were getting a little tired of seeing it keep popping up <g>. I'll keep it open (or reopen it) when I see that Europe has their delivery.

Cheers,

-Marwan

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #11 Posted by Julián Miranda (Spain) on 26 Sept 2011, 8:11 a.m.,
in response to message #1 by M. Joury

I've two from Samson Cables, serials in the 1500s. No problem with keyboards.

2:0

Edited: 26 Sept 2011, 8:18 a.m.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #12 Posted by Derek Walker (UK) on 26 Sept 2011, 10:04 a.m.,
in response to message #1 by M. Joury

1:0
LE no 2966 from Samson - no key press issues found yet
Keyboard feel is subjectively slightly better than HP12c from 2007

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #13 Posted by Juergen Keller on 26 Sept 2011, 12:53 p.m.,
in response to message #1 by M. Joury

5:0

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #14 Posted by Paulo MO on 26 Sept 2011, 2:29 p.m.,
in response to message #1 by M. Joury

2:0 Cheers P

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #15 Posted by Ken Shaw on 26 Sept 2011, 3:17 p.m.,
in response to message #1 by M. Joury

1:0

#02977

Passes all the (new) self-tests.

No problem with the keys.

Edited: 26 Sept 2011, 3:18 p.m.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #16 Posted by Neil Carlson on 26 Sept 2011, 3:53 p.m.,
in response to message #1 by M. Joury

3:0

            
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #17 Posted by Kerem Kapkin (Silicon Valley, CA) on 27 Sept 2011, 12:06 a.m.,
in response to message #16 by Neil Carlson

1:0 00725

Edited: 27 Sept 2011, 12:07 a.m.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #18 Posted by James Grenert on 27 Sept 2011, 1:08 a.m.,
in response to message #1 by M. Joury

1:0 Bought from Buy.com

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #19 Posted by Evan Gates on 27 Sept 2011, 2:09 a.m.,
in response to message #1 by M. Joury

2:1

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #20 Posted by Jeff O. on 27 Sept 2011, 8:41 a.m.,
in response to message #1 by M. Joury

2:0

Above two units received direct from hp in addition to the four reported previously from buy.com. Not all for me, I just seem to be the local distributor at work :-)

Edited: 27 Sept 2011, 8:41 a.m.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #21 Posted by Neil Gruending on 27 Sept 2011, 11:46 a.m.,
in response to message #1 by M. Joury

My 1 is fine.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #22 Posted by Bernhard Ott on 27 Sept 2011, 4:13 p.m.,
in response to message #1 by M. Joury

0:1 #00135 CNA132091B from Samson Cable

The "2" Key is not working sometimes after a normal press (and click). Works with stronger press. Quite reproduceable, I will sent it back to HP. Just waiting for a signal from Tim Wessman if he wants it for analysis.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #23 Posted by Timothy Roche on 27 Sept 2011, 8:04 p.m.,
in response to message #1 by M. Joury

I purchased my HP 15C from Samson Cables at the beginning of the month. Limited Edition Number: 02883.

Subtraction function key is intermittent.

I would like to know whom I should contact to resolve this issue.

Tim

            
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #24 Posted by M. Joury on 27 Sept 2011, 8:49 p.m.,
in response to message #23 by Timothy Roche

Take a look at this thread.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #25 Posted by Dale Reed on 27 Sept 2011, 9:40 p.m.,
in response to message #1 by M. Joury

Marwan,

I think I may have sent you this information via direct e-mail (so please don't duplicate), but I'll post here for everyone's benefit.

3:1 LE#02173 (good), LE#02196 (good), LE#02198 (bad divide key, doesn't register with a "normal" click, registers with a "forceful" click).

I also got one 12C 30thAE with keyboard OK.

I was able to contact HP calculators support (by phone) and register a case number. If I remember correctly what was said, I am to expect a package from HP with a replacement unit and a box for mailing in the defective unit so they can diagnose.

At least that's what I am expecting.... ;-) I'll let all know what actually happens!

Dale

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #26 Posted by Jeroen Van Nieuwenhove on 28 Sept 2011, 4:21 a.m.,
in response to message #1 by M. Joury

1:0 - f and g keys are a bit loose, but they do not rattle at all.

[edited to add info about f and g keys]

Edited: 28 Sept 2011, 5:07 p.m.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #27 Posted by Borja on 28 Sept 2011, 9:26 a.m.,
in response to message #1 by M. Joury

1:0

            
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #28 Posted by Reth on 30 Sept 2011, 10:38 p.m.,
in response to message #27 by Borja

1:1

"." bad key, LEN 02943, CNA 13208K6

                  
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #29 Posted by Bart (UK) on 1 Oct 2011, 4:34 a.m.,
in response to message #28 by Reth

Just received my 15C LE. Originally the COS key didn't register with the click, but after a few tries, it now seems to register fine and directly with every click.
So I will say:

1:0

                        
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #30 Posted by Ernst Fueloep on 2 Oct 2011, 11:53 a.m.,
in response to message #29 by Bart (UK)

1:1

STO has to be pushed harder to register.

                              
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #31 Posted by Roland Kaufmann on 2 Oct 2011, 5:52 p.m.,
in response to message #30 by Ernst Fueloep

Hi, I received two hp15c LE on 2011-09-28 (ordered at Samson Cables 09-12, shipped 09-19). CNA13207R6 LE# 01649 CNA13207YJ LE# 02328

Both keyboards are working fine.

2:0.

Thanks to everyone at HP who made the these beautiful machines possible!

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #32 Posted by Alexander Oestert on 28 Sept 2011, 1:38 p.m.,
in response to message #1 by M. Joury

2:0

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #33 Posted by Paul Berger (Canada) on 28 Sept 2011, 2:03 p.m.,
in response to message #1 by M. Joury

1:0 Finally made it here from Samson Cables came in an envelope but is undamaged, even trying really hard I cannot get a key to miss. LE number 01957 coincidentally same as the year I was born.

      
Re: HP15C LE Keyboard Survey Take 3 (last round)
Message #34 Posted by Michael de Estrada on 28 Sept 2011, 2:28 p.m.,
in response to message #1 by M. Joury

Two additional units from HP H&HO, LE 878 & 1229. No bad keys, but f,g keys are loose and rattle on 1229, especially g key, which moves noticeably right-left when calc is tilted slightly right-left.

2:0

Edited: 28 Sept 2011, 4:15 p.m.


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