|Re: It had to happen sooner or later|
Message #19 Posted by Paul Gaster on 14 Sept 2011, 11:21 p.m.,
in response to message #18 by M. Joury
I thought that non-payment was the only case in which a seller could leave negative feedback these days. Has that changed as well?
The logic behind this was to prevent sellers from posting retaliatory feedback (that was the theory in any case) but the whole feedback system is worthless if it does not work both ways.
Yes, it changed, and it was way back in 2008.
Search Results:Here's what we found for "cannot leave negative feedback"[ Previous ]
While sellers can leave a positive Feedback rating and a comment for buyers, they can't leave negative or neutral Feedback.
"eBay has really got their work cutout for themselves this time. They have decided, as expected, that itís time to block sellers from leaving neutral or negative feedback for buyers. Oh, and to make matters even worse they are now counting neutral feedback left by buyers as a negative when calculating the feedback score, which is sure to drop the score of many sellers. A lot of sellers have turned the other cheek when eBay has jacked up their fees, but I think this move could very well be the tipping point."
edit: one more thing I should mention...
I have had about a dozen people in the last year not pay for items they won and it's a major pain to deal with.
Ebay's policy for these situations is frustrating to say the least. You have to wait 4 full days before you can open a case for non-payment. Then you have to wait 4 more full days before you can close the case. The math is simple, but I want to stress that this is 8 full days. And that is if you open the case promptly after the 4 days, then close the case quickly 4 days later. Then you have to relist your item again, typically for a week, and wait.
So in summary, you list an item and you wait a week for it to sell, then 8 days because someone doesn't pay, then another week for it to sell again. Now we are over 3 weeks for what should take 1. Major pain.
Edited: 14 Sept 2011, 11:30 p.m.